Even though it promotes itself as one of Europe’s largest cryptocurrency investment groups, there are not many reviews online which lead many to believe that Coinspots is a scam.
It is very easy to mistake Coinspots with CoinSpot (an Australian crypto exchange), but the best way to recognize the difference is in the domain name – Coinspots can be found on this link.
As the website shows, the broker is an innovative trading and investment solution that is based in the UK and allows beginners and professionals to trade cryptocurrencies almost instantly.
The website lists three main features, including:
- The Personal Bookkeeper – A bookkeeping service that Coinspots has which is designed to maximize the experience by receiving guidance from your own personal bookkeeper whom will assist you with the strategies and trading choices, making the best out of your investment portfolio with the Bitcoin broker.
- Anonymity – On the broker’s site, each trader’s identity is kept secure and remains unidentified on records. In addition to the high level encryption systems, the vast majority of the portfolio investment is stored offline.
- Trading and investing options – As advertised, Coinspots offers reliable, trusted and simple trading solutions. Their interface is innovative and designed with real-time depth charts, order books, trade history and easy charting tools.
In addition to this, Coinspots prides itself as a Bitcoin broker with low trading commissions – and a 0.85% fee of each approved position. You can literally trade with over 200 crypto assets and explore the options in detail.
The Bitcoin broker Coinspots is registered in Cardiff, United Kingdrom and is authorized to offer trading of contracts for difference for cryptocurrencies. Their head offices are in Leeds, UK and the website allows submitting of complaints by letter or email – as well as written confirmations of the users’ complaint.
To contact the broker, you should visit their Contact Us page and the response will be emailed directly to the customer support team.
jamesfinnerty - July 9, 2019 @ 19:21
Been locked out of my account with a significant amount of money in it for several months now. They initially replied to support tickets for a day or two, I provided all documentation that was requested, and now have had total silence for 10 weeks despite sending many, many emails.
Been locked out of my account with a significant amount of money in it for several months now. They initially replied to support tickets for a day or two, I provided all documentation that was requested, and now have had total silence for 10 weeks de
jbuner - July 9, 2019 @ 19:24
locked out of my account for months for NO REASON. cant withdraw from gdax, my money’s locked there. customer support isn‘t helping, keep saying they‘re escalating. nothing happening for weeks. wth! PLEASE stop making excuses!
anon - July 11, 2019 @ 20:41
Do not use this site. I invested a very small amount of money with coinspots and set everything up as per instructions. Then duly waited to be able to withdraw money before using it more comprehensively.
I have been trying to withdraw money for 3 months now without any success. They have no call centre, a chatbot for online customer service and when they do respond via email they copy and paste whats on the site.
Luckily I have not been badly burnt but this is clearly a scam and if not then their customer service is so poor that you will not receive any help whatsoever.
Do not use this site. I invested a very small amount of money with coinspots and set everything up as per instructions. Then duly waited to be able to withdraw money before using it more comprehensively.
I have been trying to withdraw money for 3 mon
derek23 - July 11, 2019 @ 20:50
bullshit company!!!
pavel15 - October 3, 2019 @ 06:51
beware, bunch of bloody scammers.
invested few hundred quid few months ago to help me fund my holidays. made money, wanted to withdraw, but my uk account is still not verified even after 3 months, although the initial deposit came from there via SEPA transfer. already sent them 3 emails in last week, requesting them to verify my bank account, but no answer from them. i even deposited 2 more EUR few days ago to reverify the account. they accepted the payment, but the account is still not verified. My holidays are closing and i have my money stucked in the f@$@$ coinspots.
also when i wanted to purchase ETH for £90/1ETH, they were postponing my payment for few days until the price rose up to £160/1 ETH.
dont bother with this company. for your own good
beware, bunch of bloody scammers.
invested few hundred quid few months ago to help me fund my holidays. made money, wanted to withdraw, but my uk account is still not verified even after 3 months, although the initial deposit came from there via SEPA
diana098 - October 3, 2019 @ 06:53
Total scam company, impossible to reach them and talk to an actual human. Beware!
hugh - October 4, 2019 @ 04:55
Absolutely amazing for a $100m company that handles financial instruments for their customers, the functionality and customer support are such an atrocity. You’ll be lucky to hear from them within a week, if at all.
Only gets 2/5 for being easy to use. Or maybe that is the scam.
Absolutely amazing for a $100m company that handles financial instruments for their customers, the functionality and customer support are such an atrocity. You’ll be lucky to hear from them within a week, if at all.
Only gets 2/5 for being easy
archanavaideeswaran - October 4, 2019 @ 04:57
I sent a transaction today and the recipient never got the btc i sent even though its showing as completed and there are 82 confirmations. Has anyone else experienced this problem??I sent a transaction today and the recipient never got the btc i sent even though its showing as completed and there are 82 confirmations. Has anyone else experienced this problem??
I sent a transaction today and the recipient never got the btc i sent even though its showing as completed and there are 82 confirmations. Has anyone else experienced this problem??I sent a transaction today and the recipient never got the btc i sent
daniel099 - October 6, 2019 @ 16:53
Worst support in the history of the internet.
ricky12 - October 6, 2019 @ 16:55
Signed up only to find they only allow SEPA transfers out for UK residents… useless! Fees can be exorbitant!
popularroblox - October 10, 2019 @ 07:20
5star for coinspots
israellopez - October 10, 2019 @ 07:20
Very satisfied with the service provided by Zach, I have been able to resolve all my doubts and move forward with the process of verifying my account.
dickensonmathule - October 10, 2019 @ 07:22
Great assistance from coinspots. My verification problem was resolved instantly.
damienlorde - October 13, 2019 @ 06:29
I was lost and Zach definitely made it seem like i had no reason to with how easy he made it seem. Fast replies and instrustions to rectify the problems were clear. Thank you for the help!
talal - October 13, 2019 @ 06:30
Thanks alot Sam fo your excellent and swift service…
jeriahkwok - October 13, 2019 @ 12:49
I hope Pepperstone will continue to provide good customer service and treat all clients equally.
jeanphilippefossion - October 13, 2019 @ 12:50
excellent support
crystalheart - October 15, 2019 @ 15:04
In starting it was a bit slow but once agent join chat then their response time was really quick. Hope i will stuck around this broker and study more about this broker.
lesterblanco - October 15, 2019 @ 16:15
With patience coinspots helped with a problem regarding a deposit with a new card and suggested me what to do to fix it.
Great broker!
fernandobarrera - October 16, 2019 @ 13:15
coinspots is the best broker of all that I have worked in my 4 years as a trader, I highly recommend coinspots, customer service, money withdrawals everything is excellent
stephanieortegachinchilla - October 16, 2019 @ 13:17
very satisfied with coinspots attention
jeremylye - October 17, 2019 @ 16:48
Quick response on inquiries, reliable so far. Hope that coinspots will continue to maintain the great service. Recommended .
wiwatkulabsorn - October 17, 2019 @ 22:49
Good respond for customer service
So easy to regists and good customer service
manojkumar - October 19, 2019 @ 08:56
EXCELLENT
I have been trading with coinspots for almost 13 months now and i find them as one of the best broker , deposits and withdrawals i had no problem . spreads are very competitive , swap charges are quiet reasonable .
My account manger is very helpful and replies very quick , their rebate system is great . support team is always very helpful and they make sure to resolve your issue.
For me its a 5 star and hope they continue the same way .
EXCELLENT
I have been trading with coinspots for almost 13 months now and i find them as one of the best broker , deposits and withdrawals i had no problem . spreads are very competitive , swap charges are quiet reasonable .
My account manger is very
kola - October 19, 2019 @ 08:58
Very Impressed with service, would highly recommend.
Great company with committed staff that are there to support their clients. I will and have recommended coinspots to friends and family as well as hoping to remain a client for years to come. Finally, don’t just take my word for it, as I can only share my experiences. Try it for YOUR self, test the withdraw, compare the spreads and you will find that they are competitive, but one thing for sure, the level of client support is invaluable.
Very Impressed with service, would highly recommend.
Great company with committed staff that are there to support their clients. I will and have recommended coinspots to friends and family as well as hoping to remain a client for years to come. Final
jayzarate - October 21, 2019 @ 09:18
of course!! best methods of fund and withdrawals and a just broker to Trade
abwservices - October 21, 2019 @ 12:17
I’ver traded with a few including CMC MARKETS,FXCM and more by far coinspots is better than the rest…
in terms of improvement… there is room to improve turnaround time to process refunds, have had challenges on this front.
I’ver traded with a few including CMC MARKETS,FXCM and more by far coinspots is better than the rest…
in terms of improvement… there is room to improve turnaround time to process refunds, have had challenges on this front.
batchimeg098 - October 23, 2019 @ 05:51
Great customer service!
mdsaifulislam - October 23, 2019 @ 05:52
Excellent trading environment. Smooth funding and withdrawals. Never faced any problem at all. I would recommend this company to anyone. Thank you!
tanki - October 29, 2019 @ 10:07
Good peace of coinspots
lauromartinez - October 29, 2019 @ 10:09
Great broker
My experience so far has been excellent with coinspots. Great customer service and excellent spreads for our trading and our customers.
vickymoorthy - October 31, 2019 @ 19:39
Versatile platforms and other features fit all trading preferences.
aselasudantha - November 1, 2019 @ 06:58
coinspots is a best company in a world
muzi - November 1, 2019 @ 09:01
Best broker
Great spread. Quick payout. Quick response on queries.
nathanielvictorputong - November 3, 2019 @ 09:10
Minimum spread. Answers/response to feedbacks and comments with great enthusiasm.
trevorbest - November 3, 2019 @ 09:11
Pleased with initiatives over recent months.
serhii - November 9, 2019 @ 22:15
Unreliable broker
gergo - November 9, 2019 @ 22:18
Pro: The services are great and the trading conditions are excellent.
Contra: The trading servers sometimes randomly reconnect or disconnect and the commission a little huge to the razor account!
pradeep - November 10, 2019 @ 13:14
SERVICE
OK – NOT SO GREAT
shahida - November 10, 2019 @ 13:15
Excellent performance .
My experience with coinspots is very good and also share with my trade fellows.
mohamedmoatasem - November 12, 2019 @ 09:40
Thank you guys..you are the best 🙂
stianandreassen - November 15, 2019 @ 21:22
Good service, no issues. Good execution, low (or even positive) slippage, fast and free way to set in money, and they don’t kill you in fees if you try to convert the account currency.
jie - November 15, 2019 @ 21:23
awesomeawesome
todd - November 17, 2019 @ 16:26
Easy to use platform and making a deposit is a breeze I love it thanks!
Ishigoro - November 17, 2019 @ 22:25
The vast majority of brokers I’ve used are not better than coinspots.
No problem with the withdrawals, no commission for deposit/withdrawal (so far), so I’m happy with this broker. Works fine with system trading with EAs as well. Slippage is not too wide like some people say, just normal.
The vast majority of brokers I’ve used are not better than coinspots.
No problem with the withdrawals, no commission for deposit/withdrawal (so far), so I’m happy with this broker. Works fine with system trading with EAs as well. Slippage
miles53 - November 21, 2019 @ 05:34
Easy to use…Great
baba - November 21, 2019 @ 17:33
Still learning about the app but as at now it very okay
dougwalters - November 21, 2019 @ 23:34
Excellent app
jigneshkapadia321 - November 22, 2019 @ 09:34
Though I have not yet withdrawn, I have not had any problems with coinspots.
Ishigoro321 - November 22, 2019 @ 09:36
The vast majority of brokers I’ve used are not better than coinspots.
No problem with the withdrawals, no commission for deposit/withdrawal (so far), so I’m happy with this broker. Works fine with system trading with EAs as well. Slippage is not too wide like some people say, just normal.
The vast majority of brokers I’ve used are not better than coinspots.
No problem with the withdrawals, no commission for deposit/withdrawal (so far), so I’m happy with this broker. Works fine with system trading with EAs as well. Slippage
christophschellhaus - December 15, 2019 @ 21:03
I am trading with coinspots for more than two years now. All good, they don’t cheat or steal your money. Platform is easy to use.
kaleroirl - December 15, 2019 @ 21:05
brilliant app
evie - December 15, 2019 @ 21:05
brilliant app
richardmaiorbarron - February 4, 2020 @ 14:40
This is an easy platform to use with a good deal of trading opportunities.
It’s a shame it takes so long for the customer services to respond to emails (mind you it wasn’t an urgent request I made).
There should be company share information.
I haven’t made a withdrawal yet but the bonuses were added my account without a hitch.
This is an easy platform to use with a good deal of trading opportunities.
It’s a shame it takes so long for the customer services to respond to emails (mind you it wasn’t an urgent request I made).
There should be company share informati
regila - February 15, 2020 @ 09:48
i think even two stars are too much but i didnt want to be rough
gesun - February 15, 2020 @ 17:47
does not do the job, bullshit platform
dipankarroy - February 17, 2020 @ 21:06
Excellent platform.
olga31233124 - May 22, 2020 @ 15:39
My account was blocked after using different IP-addresses for some weeks (I was in a country, where I had to use VPN). When I came back home, I asked support to unlock account and in a week the problem was solved. I appreciate tech support!
ardihardiyantoro - May 22, 2020 @ 18:09
Thank you for your kind service.Thanks to you, I am grateful to you for solving the necessary service, and I hope you will make further progress.
sunwoo - May 22, 2020 @ 20:39
Thank you for your kind service.Thanks to you, I am grateful to you for solving the necessary service, and I hope you will make further progress.
kennyrams - July 26, 2020 @ 09:25
I would like to thank Coinspots for their good service, they.helped me with my WPC disable and they were very kind and supportive.
I really thank you guys and would like to recommend anyone out there to always use Coinspots service!
Regards
I would like to thank Coinspots for their good service, they.helped me with my WPC disable and they were very kind and supportive.
I really thank you guys and would like to recommend anyone out there to always use Coinspots service!
Regards
eddieholara - July 26, 2020 @ 15:27
Coinspots is one of the best and becomes my favourite platform to buy Bitcoins whenever I want to. I experienced very fast fiat deposit process into my Coinspots account using my Visa card as well as a very fast withdrawal process to get my Bitcoins into my other exchanger wallet. I give Coinspots 5/5 rating score because this platform is trustworthy and very reliable overall. Please keep up with this excellent standard of cheers!!!
Coinspots is one of the best and becomes my favourite platform to buy Bitcoins whenever I want to. I experienced very fast fiat deposit process into my Coinspots account using my Visa card as well as a very fast withdrawal process to get my Bitcoins
yasminbgarcia - August 8, 2020 @ 15:31
Fast reply, your team Coinspots did a good job. Keep them up!👍🏻👍🏻
andrewdion - August 8, 2020 @ 15:31
The customer service is the best I have ever received; and I used to work in several different customer service roles for many years so my standards are very high. The agent I spoke with yesterday went out of her way to find me a working example of the message authentication Hash function I needed to interface with the API. Without the exact method of generating the correct message digest I would have had a long and arduous struggle to figure out the correct method. If i could give them 10/10 I would.
The customer service is the best I have ever received; and I used to work in several different customer service roles for many years so my standards are very high. The agent I spoke with yesterday went out of her way to find me a working example of t
shetye - August 14, 2020 @ 15:34
I can’t reach anyone there and I had just above $250 USD in my account.
Persei - August 15, 2020 @ 10:39
they are gone with my money!!!
Worthel - August 15, 2020 @ 15:36
My rep is unreachable by email or phone and their website doesn’t exist anymore. Not to be trusted in my opinion.
Strome - August 15, 2020 @ 15:40
NOT WORTH IT
Korac - August 15, 2020 @ 17:35
their website is no longer existent
Gersten - September 27, 2020 @ 09:06
Amazing customer service
Telessa - September 27, 2020 @ 10:04
It’s lucky that i had an agent who helped me get back my funds
Tellspen - September 27, 2020 @ 13:05
actually got back all my lost and bonuses, thanks Mrs Bonnie
Sletter - September 27, 2020 @ 15:08
bullcrap
HalleAmi - September 27, 2020 @ 18:07
really easy site to use. My partner got me into crypto and it was confusing at first but Coinspot makes it so easy!
Karsite - October 11, 2020 @ 11:46
total bullshit
Grestei - October 11, 2020 @ 11:47
don’t trust it it’s a piece of shit
Uden - October 12, 2020 @ 09:44
i am still waiting for this scam company to give my money back. No reply to last email
VerPEr - October 12, 2020 @ 11:42
After 8 months my situation was resolved and I passed verification. I want to draw your attention to the problems of my friends, they used the same exchange service as me, and they have been waiting for the unlocking of their account for a very long time, about the same as I waited (8 months), although they provided all the documents.
After 8 months my situation was resolved and I passed verification. I want to draw your attention to the problems of my friends, they used the same exchange service as me, and they have been waiting for the unlocking of their account for a very long
Fresi - October 12, 2020 @ 11:45
doesn’t do shit
Bergen - October 12, 2020 @ 17:43
The exchange is working well but withdrawal fees are really too much expensive.
Hall-12 - October 22, 2020 @ 10:23
Amazing customer service and really easy site to use.
Ejms - October 22, 2020 @ 10:23
My partner got me into crypto and it was confusing at first but Coinspot makes it so easy!
Edmondo - October 22, 2020 @ 10:24
They are not legit them putas. And still i havent been able to withdraw my money.
Warde - October 22, 2020 @ 10:25
After repeatly asnwer that i dont have that amount now they never answer the calls nor the online chat message nor the emails that i send bunch of scammers be careful dont fall for it. Dont even try it.
Notserterd - October 22, 2020 @ 10:25
their support have helped me multiple times and their prices are good, at least for the cryptos I want to buy.
Andyroberts90 - November 23, 2020 @ 10:28
Have you got yourself involved in a cryptocurrency scam? if yes, you are not alone. I was a victim of a bitcoin exchange scam that cost me all my bitcoins. I was really devastated until I came across a blog that suggested fightingscams at aol dot com an expert that specializes in recovering of fradulent stolen asset which I did contact. To my surprice they recovered all my stolen bitcoins.
Have you got yourself involved in a cryptocurrency scam? if yes, you are not alone. I was a victim of a bitcoin exchange scam that cost me all my bitcoins. I was really devastated until I came across a blog that suggested fightingscams at aol dot com
Stevs - December 26, 2020 @ 09:16
They lock your account without notice so you cant buy or sell at critical times probably for that exact reason. They don’t have any contact number to talk to an agent or any live chat support. The only thing you can do is leave a message to which they don’t reply
They lock your account without notice so you cant buy or sell at critical times probably for that exact reason. They don’t have any contact number to talk to an agent or any live chat support. The only thing you can do is leave a message to whi
Yellchin - December 26, 2020 @ 11:14
Easy to work with, accepting credit cards for small amounts, easy verification.
Donian - December 26, 2020 @ 11:15
Absolutely disgraceful and non-existent customer support.
CollinPear - December 26, 2020 @ 12:18
They have lost me thousands and thousands and am still loosing money and I can do nothing to stop it.
DOil - December 26, 2020 @ 13:17
Just garbage.
Girsi - December 26, 2020 @ 21:17
I’ve sent 7 messages over the course of the last 10 days and received absolutely no feedback. XRP is going through the floor because of the SEC law suit and I am unable to offload my stock… Its a fu*k*ng joke. Go to another crypto platform.
I’ve sent 7 messages over the course of the last 10 days and received absolutely no feedback. XRP is going through the floor because of the SEC law suit and I am unable to offload my stock… Its a fu*k*ng joke. Go to another crypto platfor
Ronki - December 27, 2020 @ 11:21
I am able to buy and sell cryptocurrencies. I am able to transfer to and from bank accounts. I am able to transfer to and from private crypto wallets. I have been using this website for 3 years now.
Fisis - December 27, 2020 @ 13:19
I have contacted there so called help and it’s a repeating robot.There is no one to help I wish I could turn the clock back I’d have £8000 not £3500 and descending it’s making me ill stay away I worn you 😡
Sohell - December 27, 2020 @ 21:20
I had no issues using their servics. I could not use my Canadian account as its not allowed in Canada. I used my US credit and it worked fine.
Etes - December 27, 2020 @ 21:20
I hate putting real money with a company that offers no support.
ninafri - January 11, 2021 @ 22:24
Horrible customer service.
Faulty system. No help to get. Seriously.
JoffOConnor - January 11, 2021 @ 22:25
I was a verified user of Coinspots for over 5 years without issue. Now they are repeatedly asking me to verify over and over. Despite my details being correct it constantly fails. I have repeatedly tried customer service to no avail. I have removed all assets and now use a competitor.
If you are new avoid these jokers.
I was a verified user of Coinspots for over 5 years without issue. Now they are repeatedly asking me to verify over and over. Despite my details being correct it constantly fails. I have repeatedly tried customer service to no avail. I have removed a
BrikiJames - April 2, 2021 @ 12:47
I am surprised.My girlfriend decided to give all our savings in the hands of these people. But they only helped me lose them. I was recommended “refundbud”. “page”. “link” / “contact” I got my money back They helped me a lot!
I am surprised.My girlfriend decided to give all our savings in the hands of these people. But they only helped me lose them. I was recommended “refundbud”. “page”. “link” / “contact” I got my money bac
Anamokoulos - April 9, 2021 @ 19:30
i am happy with the service and the call i got. I am super excited and grateful
BaliVali - April 9, 2021 @ 19:31
Highest fee’s I’ve encountered everywhere. “easy” to use… but an arm and a leg while doing it.
Bradless - May 5, 2021 @ 11:04
Will take ur money . Bad customer service . I had 1500. Now I have 500 and they never give my money. I am mad . There are taking people hard earn money. No direct customer what a loser company .
Jaramilo - May 19, 2021 @ 18:52
Be very careful and read all the disclaimers as it’s supper easy to deposit but mission impossible, if you want to use this app be ready to provide DNA and blood sample to withdraw lol
Beregi - May 20, 2021 @ 18:53
Very fast payment
VeredBrown - July 7, 2021 @ 11:43
Good app,where you can buy and stake any crypto currency of your choice ✅
Defiware - July 8, 2021 @ 15:44
very nice and good jobs.❤️
DarrelLow - July 9, 2021 @ 12:37
Lousy Rubbish Support Team,bcos of that it became a useless exchange.I have file a case so many times as my gmail was hacked till now it is not resolved i think i will directly call the securities commission to claim my account and funds back from thisexchange useless support.Regulated my ass.
Lousy Rubbish Support Team,bcos of that it became a useless exchange.I have file a case so many times as my gmail was hacked till now it is not resolved i think i will directly call the securities commission to claim my account and funds back from th
erfane - July 10, 2021 @ 15:38
A great and excellent project.
I think the next big project is on the way in the near future.
peresanta - July 19, 2021 @ 14:02
con poca imbersion octienes vene ficios al instante…
Drawiski - August 7, 2021 @ 22:36
very fast with their reply and solving my problem.
Renne - August 8, 2021 @ 22:37
I am very happy with the service I got
MEdikini - August 20, 2021 @ 07:57
Don’t recommend stay away.
Adameva - August 22, 2021 @ 14:56
I fell for the scam and got swindled really bad and if not for not giving up I would never have come accross reverse services dot org where I was able to get all my investments back
Adameva - August 23, 2021 @ 12:56
They’re are w****** they control everything.
StoneK - August 29, 2021 @ 17:23
Thanks This site has a lot of technical analysis indicators and I like it.
Chardaneli - August 30, 2021 @ 17:24
Wow. Nice website.. up to 95% profit in 1 minute. So far I’m working here, trying to get some experience in trading, so far so good.
OGinomi - September 5, 2021 @ 08:27
True SCAM, after 6 month dogecoin withdraw still unavailable…and if you want to exchange fo other crypto, his value is 30% of real market value…so no way, its probably the wrost crypto SCAM ever…no excuse…
Vorkapicit - September 6, 2021 @ 10:28
Scam,locked all my Doge for “maintenance”,5 months already,avoid this exchange
Hadadi - September 26, 2021 @ 18:40
Excellent Services
Great services
Moyse - September 27, 2021 @ 16:40
Absolutely love the platform ! Easy to use, transparent and the membership levels are great!
Blisko - October 3, 2021 @ 11:55
Well update stock information.
Danis - October 4, 2021 @ 13:54
It doesn’t allow me to open trades so I’m not happy
Null00 - October 24, 2021 @ 19:23
Fantastic trading platform..played around with a reasonable amount of cash, made about 30%, sold it all for another venture and after prooving who I was the money was in my account the next day..I will definitely be back in soon as I can.
OniNorman - October 25, 2021 @ 09:24
The profit and equity were there at the bottom of the screen now its not.
It takes time to load before it was instant.
Adelpe - November 15, 2021 @ 17:52
easy to undestand, verry helpfull
Gunaawn - November 15, 2021 @ 19:52
one of the greates market with lot of features and good reputation