eToro

Do NOT deposit any $$ into this scam!! I wire transferred $3500 3 weeks ago and so far no reply or any confirmation from etoro at all. Emailed to support with bank swift but still no reply. Basically, my money just vanished! Trust me you want to avoid etoro like plague…beware!

I really don’t understand why so hateful towards eToro. I see a lot of people complaining about things caused by their deep inexperience, the same complaints about things written clearly in the broker’s contract.
As far as I’m concerned, the broker is one of the best I’ve tried. I’ve never had big problems or received damages, and even open tickets (on unnecessary things caused by my inexperience and misunderstanding) have been worked on. The social trading function is very important and innovative because it allows you to see and understand what other investors do in the world. You can exchange opinions, articles, intentions, ask for help … you are not alone but you have continuous support due to the network of people you create.
As for the withdrawals on the large amounts take very little, on small sums like $ 200 employ more. The fact of receiving payment elsewhere is due to a specific clause of the contract that explicitly states that the payment will be received on the last account or card with which you made the deposit … that’s why if you make the last deposit with the credit card then the withdrawal is credited back there instead of to the bank account.
But I have to admit that the site suffered from delays in some occasions, it logs you out sporadically or it happened to read for a few seconds an error in carrying out a operation and make the page refresh necessary. Things that in my case have not damaged me and often resolved with a reloading of the site.
For conversion fees and spreads applied the contract is very clear in this regard but you have to read it very very carefully.

Writing on behalf of my friend.
Closed EOS trade positions recently and put the blame on some kind of an technical error. Ok ,it could happen BUT after they reopen positions and gave some compensation i lost 30% of Units i bought.
Now the funniest part ! Why they didnt reopen the same amount of units which i had before technical error ? They said i didnt have enough funds on my account so they couldnt buy same amount of units . Which leads to the final questions – WHY THE HELL I HAVE TO PAY AGAIN for your god damn error ? WHY ? Why not reopen same amount of units i had before error ? It makes no sense , legit company would compensate at 100% and add some on top. Scam company ! Avoid at all cost , especially if you want to trade cryptos , better buy real crypto on crypto exchanges !

I really don’t understand why so hateful towards eToro. I see a lot of people complaining about things caused by their deep inexperience, the same complaints about things written clearly in the broker’s contract.
As far as I’m concerned, the broker is one of the best I’ve tried. I’ve never had big problems or received damages, and even open tickets (on unnecessary things caused by my inexperience and misunderstanding) have been worked on. The social trading function is very important and innovative because it allows you to see and understand what other investors do in the world. You can exchange opinions, articles, intentions, ask for help … you are not alone but you have continuous support due to the network of people you create.
As for the withdrawals on the large amounts take very little, on small sums like $ 200 employ more. The fact of receiving payment elsewhere is due to a specific clause of the contract that explicitly states that the payment will be received on the last account or card with which you made the deposit … that’s why if you make the last deposit with the credit card then the withdrawal is credited back there instead of to the bank account.
But I have to admit that the site suffered from delays in some occasions, it logs you out sporadically or it happened to read for a few seconds an error in carrying out a operation and make the page refresh necessary. Things that in my case have not damaged me and often resolved with a reloading of the site.
For conversion fees and spreads applied the contract is very clear in this regard but you have to read it very very carefully.

I have requesting withdrawal from 3rd Jan 2018 and up to now, the process is under review, even though my account is verified . There is no explanation why they taking so much time in processing my withdrawal, while the T&C said 1-2 business days, except the excuse of backlog problem. They have contacted me in Saturday to verify my Skrill account as it is my withdrawal target, however until today, there is no update regarding when I will get my money, they only said it might takes 3-8 business day since the money left eToro to come to my account depending on withdrawal type. The problem is, they doesn’t tell me when it will be left eToro. In their own forum, there are many thread regarding withdrawal problem, and it’s keep increasing.

The second problem is their significant increase in minimum deposit, which by 20th December, it was 200USD (the time I started to use their service), and by the next week it increased to 500USD, and the recent news it is 1000USD. This increase on minimum deposit is without any proper explanation or sound argument, and the only one I can think of is this company have serious cash flow problem and start to use Ponzi Scheme to raise the fund. While in the short term it might solve the withdrawal problem, in the long run people will suspect something is not right and more will take out all their money and get away from eToro, such as what happen now, and in the end of the day the problem will getting worse.

So, I would advise you who have invest in here that would be better to change the platform, and for the one who haven’t invest, stay away, especially if you trying to come to crypto trading, you can find another platform which gives better assurance and less headache in withdrawing money, such as Binance (as they start to open registration again on limited time period and random time), or other exchange.

I’ve been using eToro for 4 years, on and off. I’ve never had a problem with them. The benefits of using them over other trading platforms is that you can trade with no leverage with no overnight / holding fees. There is a social platform to talk to others. You can see the trading history of traders and if there are any that you like with a good track record, you can set money aside to copy their trades whilst you learn.

am a newbie to investing. So I read the review with an open mind. whilst I experienced two issues, both were my own fault technically.

1) I transferred money from a business account, which is not allowed, whilst they accepted the money they froze my account until I proved ownership, having to send proof of transfer using bank statements etc. but as you know transactions can take days to appear. Days where you have no control over your stocks.

It was resolved by when I transferred the money to cover the stocks back from my personal account. There was no malice as I am a small business owner and generally use my business account for all daily transactions. I was charged the withdrawal fee which is only $25 but i was not told this prior.

2) Like a plonker I accidentally transferred £1000 instead of £100 this time from my personal account (like a good eToro user should, see i am learning) to my eToro account, so I thought oh that’s easy I will make the trade and withdraw the rest…Rather than transferring back to my bank account they transferred the money to my credit card, which I had used to previously to sort out issue 1 above. after raising a ticket I was bluntly told that they will transfer to any method stored on your etoro account. Whilst this might not be an issue to most to access the money back fromt he credit card will cost me money. Whilst it may not be a problem for most, what my advice would be is make sure you use one account to deposit and set it up correctly from the word go as you will be unable to REMOVE THE PAYMENT METHOD WITHOUT CLOSING THAT PAYMENT METHODS ACCOUNT, YES IN 2018, YOU CANNOT REMOVE A PAYMENT METHOD FROM eToro.

Like I said I have both my fault but the delay and customer service experience and inflexibility is not good.

If you make a mistake and don’t mind closing your current account and cancelling all your monthly direct debits to get around eToros T&C’s then go ahead.

Personally, I now using a more flexible site Wirex to continue my investment program

Thank you for the response… I don’t have an issue with the withdrawal fee. You just did not inform me when you returned the depeosit.

As I told your customer service representative if you can’t help me change my payment methods then I have no choice but to continue elsewhere with my investments.

I closed half of my trades on eToro and the money was withdrawn this time into the requested account… maybe luck, I am not sure !

Etoro is a scam, stay away:
I bought bitcoin back in Jan 2014, went to check on how they were doing last year, but Etoro had closed the trade, without warning in Dec 2015, at a loss.
I asked them why they closed the trade, and where the money had gone as there was no money in my account either, but they keep making up new different excuses;
First they said they closed the trade because of ‘a period of inactivity’ on the site, but after I challenged them to show where there was such a requirement to regularly trade in their terms, and that six months between trades wasn’t really that long anyway, they came up with a new reason number 2; ‘revoking a promotion’ from back in 2014 when they had given me $100 for inviting a friend, and this had meant closing the BTC trade to recoup the $100. (Now aside from it being uncouth to take back money once given), the Etoro terms say that were asked to discontinue future promotions by the regulators from 2017, so using this as an excuse for closing my BTC trade in 2015 was another nonsense excuse, so I challenged them. Now they say that the real reason for selling my BTC position was that I hadn’t verified my account! But this too is a lie; I had had my account verified in 2015 in order to make a withdrawal. They claim to have sent me email warnings, but this too is a lie. No idea where my BTC is, why they did what they did or where the money following the trade is. Very unhelpful. Etoro seems to be a scam and their employees seem to be compulsive liars. Be Warned!

As many other reviewers and users of eToro have highlighted, there seems to be no way of getting in touch with their support team.
This is big issue when you’re talking about depositing hundreds if not thousands of you hard earned money!
I deposited a modestly large sum and went through verification but I had an issue with their verification process. I emailed them several times to find out what I need to do to get the issue resolved and over 3 weeks I received a total number of ZERO replies from them.
Finally, their automated process of closing my investments and “refunding” my money kicked in. They charge $25 for refunding your money if the verification process does not complete.
Overall, it’s been a very frustrating experience one that I hope others won’t have to go through.
Not sure how they can provide such a poor service and get away with it.

Stay away from eToro or be prepared to get scammed in the following ways:
1- You will never see your money again = NO withdrawal, deposit gone.
2- eToro will steal your ID detail and sell it to criminals
3- eToro will make FAKE trading history.
4- When eToro gets your bank details & cards they will steal your money by depositing into eToro as if you did it.
they took money from my account without my permission as they know my debit card information they stole more than 28k us from me and they have a copy of my passport stay away from this gang help i want to report this site and take it down and i need a full refund this site regulation is a fraud when i contact CySEC they say they do not investigate individual claim . Here is the message

Thank you for your email below, the content of which has been duly noted.

Please kindly note that the Cyprus Securities and Exchange Commission (the ‘CySEC’) does not have restitution powers and therefore does not investigate individual complaints. However, all complaints submitted to the CySEC are taken into consideration by the CySEC in the performance of its supervisory mandate. If you are unhappy with a financial product or service provided to you by a Cyprus Investment Firm (a ‘CIF’), follow the following three steps for making a complaint

I have read all the negative reviews and they are either from 1) trolls 2) from those where the verification & deposit – withdrawal process has not gone swimmingly for the user, due to the user sending incomplete document submission or deactivate/erred bank card information 3) those who have blindly traded without being aware of the nightly fees & spreads & charges and 4) from clients who have lost their trades and blaming the brokerage.

Most user comments are a case for libel from spreading fake news, due to the disgruntled high risk gamblers lack of trading knowledge and the future contracts they are trading in. I suggest you ignore.

I have known of etoro since 2012 and decided to become a client in June 2017. Practise is done on a virtual account prior to taking on real trading. I also have used IG, so aware of the fees on both and decided etoro is the platform for me – after a trial run; primarily due to market price being favourable at times to other brokerages, streamline mobile app, zero open/close fees that has allowed me to do 20,000 volume of trades to date. Also, there is a page for each stock with clear and concise professional market analysis details and overall advise whether to buy, hold, sell. The app is there to teach an amateur to become professional. It expects no prior knowledge, the material and training is available to bring you upto speed. As a must, be familar with the market hours and fees page and practise on the virtual site.

Etoro User Interface is perfection.

Etoro has been commited to turning around the response to queries and issues to the SLAs in place. Within the last 6 months i am witness to the help desks achievement and the increase in resources. etoro live chat and customer service has answered all questions and issues i have raised to date. A majority being non issues. I have never had a deposit/ withdrawal issue, other than once where the issue was with paypal and my bank as i was abroad on holiday. That was resolved within hours with no fault of etoro. The head of the customer service teams have also replied and monitor all requests prioritised to be answered via SLA timelines.

A year ago, there were performance issues due to the volume of new users and trades placed, this was fixed within weeks of the issue surfacing. The last issue that was resolved was the permanent removal of automated spamming bots on the social chat room, implemented in mid-Sept. The development team applied the fixes perfectly with zero impact on trading and a reimbursement policy in place if the functionality issues caused you to lose trades.

As with all trading, you personally need to have emotional control, a strategy, low risk and to trade for fun. If it is no longer fun, then stop. But before anything, if a newbie to any app, read the online guides regarding navigation, fees, refunds, dividend& charges and practise on the demo account .

If you do not want to pay nightly fees, then day trade. If you don’t want to pay dividend charges, then do not hold SELL indices, but day trade them. There are many currencies and commodity pairs where you get paid refunds for holding and dividend payout on JPN255 indices BUY are very generous, the SELL dividend charges are extortionate and needs to be avoided, so ensure to have no sells in dividend month. Learn ( online) when indice dividends are paid and charged, before trading them.

I had made losses starting out, due to not being as knowledgable and blindly trading, but with practise and growing knowledge the gains are far higher month by month, as i learn the markets and pick my favourites. I have achieved in gaining professional client and diamond level status, where i have a senior account manager, personal trade analyst, a signal report via trader exchange which is spot on, a Financial times free subscription and contact and future client sport & gala events. This all achieved within a year. The next step is to gain copiers to earn a monthly guaranteed income, but that comes with limited freedom and responsibility to educate and post daily the strategy – which i do not have time for now.

I also know of etoro ex-employees, who have decided to join etoro client base to be self employed traders.

For UK clients, Etoro is FSA regulated and the London account managers are based in the offices in Canary Wharf. Read the small print.

Decide for yourself, i did and this is my preferred app and i left IG. I can see on the social media chat room that there are a few trolls, who will curse and debate amongst each other and blame etoro when there is actually no issue other than the users lack of trading regulation knowledge. The professionals and those dedicated to succeed have emotion control and a strategy in place and do not get involved – instead posting guidance and analysis to there followers, which is invaluable.

You can also copy traders, which many love or hate as the control is in others hands. I prefer to trade myself for now, but have a few in mind to invest in the future.

4 stars given for now – 5 stars 🙂 will be given once the requested interface and functional enhancements have been rolled out.

I am thankful to eToro for giving retail traders an opportunity to trade and become professionals –
giving the everyday user a new income & business opportunity.

etoro keep on going from strength to strength.

UPDATE 7TH NOV: Updated to 5 star, new enhancements rolled out

I am an ex-employee of eToro & I tell the truth about this organised criminal thieves called eToro.
1- eToro collection from its operations are about 165 million USD in every 12 months of which 160 million USD of that comes from stealing, Cheating, Making fake trading history, drawing money from clients debit, credit cards & bank account without client permission & knowledge then Selling clients personal details to organised crimes who then will use clients ID to borrow money in clients name in order to further keep the poor client busy & very confused.
2- eToro pays 3 million USD protection money to Cyprus regulators top 10 people to turn eyes from eToro’s all wrong doings & never question & ignore all the complains that comes to them.
3- eToro does not have offices as they list in so many countries at all the addresses are all mailboxes & the businesses registration cost eToro 60 USD a year on those mailboxes & telephone numbers are purchased from Skype on $ 3 a monthly fee & all the numbers are all answered in same building in Cyprus.
4- All the work force in eToro office are based in Cyprus & totalling 60 people 26 eastern europeans with few language skills & they are trained in human Psychology in order how to influence how to play nice & how to keep you further & further & once you realise that you are in a big problem they change from being nice to the animals they real are & simply not answering your emails or phone calls 6 Arabs to trick the Muslims by speaking to them in Arabic & using Islamic phrases 13 people from Germany, Italy, France, UK, Greece the rest of 15 or so important guys are from Israel.
5- The Israelis in eToro are the Brain & the Mastermind criminals behind this organised syndicate & they are very good in Human psychology, IT & they are ex bankers ex lawyers ex hackers ex this & ex that & the real owner is a Russian jewish in Israel with long sophisticated criminal history.
It took me almost 10 years to know these staff including 7 year working for eToro. I have been paid handsomely by the eToro but I couldn’t take it anymore so I have left almost 3 year go because I have seen clients have been rubbed by eToro who committed suicide after losing everything including IDs several eToro clients have committed suicides & many 1000s went through hell & lost everything.
In Short I want to tell you plz stay away as far as you can from eToro or any brokers based in Cyprus or have any links to Cyprus or face hell that you have not seen or heard of.

They are good because they don’t pester you to put more money in like all the other brokers do and you can copy successful traders. You don’t lose sleep wondering how your trades are going and worst case you automatically stop copying if you lose a certain amount. They are regulated so you know they are not a scam. After losing a lot of money with other brokers and being scammed by others I would not use any other broker.

Do not put your money in this crap company, they are professional scammers, they scammed me, i had a position close to my slow down, so i putted money into my account to extend my slow down, you wanna know what they did? simple, they delayed my money transfer so that my position would hit slow down, and i lost all my money. ETORO IS SCUM, DO NOT USE IT.

So not only is their proof of address system a pain, I am now expected to update my POA because it has “expired”.. was about to do so when I noticed my BCH had been sold anyway (they had previously sold my portfolio because my original POA was late, despite them saying they would extend the deadline when i emailed them.. costing me quite a bit of profit). They also have the cheek to charge a whopping $25 on withdrawals

have been a member of Etoro for over 2 years and i absolutely love my Etoro, the copy trading is fantastic for someone like myself with little trading knowledge. You can choose traders from the editors choice and see all there trading and stats going back years which helps you to decide who to copy. copy trading makes it easy you don’t have to be in front of your PC all day putting loads of time researching and trading someone else does that for you and takes all the hassle out of it.

Honestly I find this broker useful and very good and I have been using this platform since 2015. But I still don’t’ understand this . How they could make money if all the people copy all the professional trader?
I mean if etoro type account is *market maker*I know that they are not ECN or STP. So how they could make money as a broker if all the people win the trade because they are coping another professional trader??!!

I have lost funds to different binary options brokers and this almost ruined me because I had to hire a lawyer to look into it but nothing worked to get my funds back . i trusted this last broker at kayafx with 150,000GBP and lost it but I found a recovery firm that specializes in funds recovery and they helped me trace the funds and recovered 80% of the investments with the profits. If not this firm my life would be in total ruins, I dont think its right to lose your hard earned money to fake brokers when there is a recovery firm available, email Mycapitalrecovery @ gmail, com. to reach them.

I closed my etoro account over one month ago and asked for my funds to be returned to me.

To date I have received nothing despite my trading account being closed immediately. It’s strange that loaded funds appear almost instantly, but funds due to be repaid take (so far) over 1 month!

Etoro make it very difficult if not impossible to speak to anyone and neither do they respond to emails.

Please avoid!

These people cannot process a withdrawal.
I’ve been trying to get my money out since mid-March.
I’ve given them all my banking information: routing number, account number… and they cannot manage to produce the withdrawal. I would not trust them at all. They seem dishonest.
I kept getting messages saying they are working on it, but it never came until I sought help with taylorbrennan@consultant,com a financial recovery expert.
Please stay away from ETORO

hey keep turning off buy options on anything crypto in last week only been able to trade 2 days they turn it off without warning or reason and i basically have money I carnt spend they also have poor customer service they should not be in business with crypto

I have very bad experience with this broker from August to December 2017. The bad experience does not come only from crypto trading but also from commodities trading. I was not able to close or open position when things looked the most prosperous for me (good). Its very bad when you see red line and it go down for 5 minutes and you cant close buy order. I could understand a bit they dont allow you to open new orders for crypto when its going well, but standard its double when they are making money they will not say “we did this to protect you and us”, but when you have chance to make profit they will answer “we did this to protect you and us”. This is of course total crap, they only protected them self from losing money. What it bothers me the most is when they change rules on already open possition. If some order is open they should not chang rule for open order (they changed overnigh interest rate).

I have been using Etoro from last 2 years, the platform seems to be a nice one. I would give a 3.5 star rating ….

From today morning i cannot login to my account from pc or ios or android, and many of my friends have the same issues… I contacted the customer support and its been hours till now the prob is not solved. Now I regret bringing many friends into this platform as they are irritating me asking about this issue ( I understand, its hard earned money so…).

Hope they can solve the issue.

This issue is not solved yet… thus friends are being irritating…..???

just opened an account and tried to add bank details, straight away without warning it took and deposited £1000 out of my bank account. It wasn’t clear and gave me no confirmation to do so. Can this deposit be canceled without having to pay fees??? Would be grateful to get some response. many thanks

Lost my phone so cant 2 step authenticate. Told to resubmit Id for verification but it doesnt work, tried it about 10 times. Error messages explain nothing. Locked out of my account for 6 weeks and email support ignoring me. Useless. Do not use.

This business is a joke! I transferred Bitcoin to my Euro Wallet back in December but I can not Withdraw it because they will not Verify my UK bank account despite following the steps exactly. I have made multiple SEPA payments as requested for €2.50, €4.00 and €5.00 (costing me over £12 each time in International transfer fees) I receive an email back from few days later just to say they have received the payment but can’t add the funds to my wallet because it is conveniently below their threshold. So basically they screw you from never being able to withdraw your funds as they NEVER verify your bank account then when you try to send SEPA payments to them they just keep those too! Absolute crooks! They then no longer accept emails to their support email, they never reply to emails from their website form fill and then all links for support take you to “ADA” the useless Bot!! So it looks like i’m stuck with all my funds in a Euro Wallet that can NEVER be withdrawn. If you like investing your money for it NEVER to be seen again and can ONLY ever receive support from ADA the robot, then this is the company for you 🙂

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I trade about a year. According to the functional and technical equipment, this is the exchange number 1 on the market. There were problems in November last year with a deposit, the support service decided everything. I, as a trader, like trading and functional very much – the opportunity to make a working functional for myself, to remove everything is not necessary, to collect everything as a designer.
a good exchange of currencies

I remind you many times, but even after half a month we will not receive a reply.

Three months have passed since the problem occurred, but the problem is not resolved now.
I have been contacting you again and again, but there is no reply from one week to a month.
And only reply from them ignored my question.
What is the support ticket for? Please listen to my story.

Always telling me to put in more money. Beware; i wasn’t gullible…i was merely following out of belief in humanity but you failed my trust. However i still believe in humanity.Don’t entrust your penny with them unless if you are ready to be on a cross road and eventually cry. I lost only 43000 pounds and it had a great toll on me.Report them to ( recovery knight .com )and find out what they are doing to waste your money!

Absolutely dreadful platform, stop losses don’t get triggered on time. Buy orders don’t get triggered at right prices. Spreads are huge compared to other platforms, the exchange rate loses you money almost daily, they open and close markets whenever they like. Don’t bother wasting your time or money on eToro. As soon as I can sell off everything… I will move to a new platform.

My account has now been limited because I
accidentally typed the address incorrectly and it doesn’t let you change it even if you aren’t verified yet. I have 5 days or my account gets terminated, I already have contacted costumer service but who knows when they will help.

I have another ticket asking about “why am I not able to ‘sell’ the stocks and trading currencies”. Etoro relatively instant responds after 5 hours. According to the above experience, I think Etoro is not lack of customer servers but they highly tend to reply to EASY tickets first. Not to mention, the “LIVE” chat which always CLOSED.

I decided based on experience ask FCA to investigate the business practices of etoro. This business seems legitimate but they are clearly using the crisis to call people to offer them additional income and when they finally reach a level they can get paid they will suddenly “change” their status and ensure they will not get paid.

Now let’s examine etoro use case
1. Is it legal promise people income when they invest with them? probably
2. Is it ethical use Covid-19 crisis when people seek additional income and create a scheme to attract people to send money to etoro under false promise they will get paid? Unlikely.

So the question which etoro so far rejected to answer and likely response here will not contain anything that will address the issue – etoro uses Covid-19 crisis and offer people additional income when they invest with them and when the customer finally reach a level when they can get paid they suddenly downgrade them so they don’t need to pay customer promise money.

I asked both UK MD and UK legal counsel to explain but no etoro employee reject to address the issue.

Anyone has similar experience and do you want to join me inquiry with FCA to etoro? Please write your experience here on Trustpilot and let’s see if we can surface real conduct of this company. They say they are regualted by FCA but they behave (silence and ingorance) like they would be privsate company that doesnt need to comply with any customer protection regulation.

I have deposit USD$520 by Wire Transfer for a test almost TWO WEEKS ago. They promised the wire transfer takes 4-7 days which already a long time. I also opened the ticket concerning about this and Etoro replied me 6 days after the ticket open said that they did not receive any fund from me. Yet I confirmed with my bank that the wire transfer has accepted already.

Start making profits today, the industry allows everyone to make good returns if you know how to trade well. Me testimony starts when Olivia managed my trade and made me good returns. I’m grateful +4 ( 4 ). 7, 5. 2 0, – 6. 4. 8. 9. 9. 2.

I’m not good in review writing, but I’m using this time to thank Olivia for the good trading skill and strategy you have used to make me money. Trading is not that easy but with Olivia, you make lots of money as she manages your trade. +. ( .44. ). 7, 5. 2. 0. 6, 4, 8, 9. 9. 2

I was driven from FB ad. I read really bad reviews about etoro but I still hasn’t experienced major issues with this platform. only issue the site and App sometimes in high volatility days it shows error when wanna look at or act on the opened trades and sign out a lot but that’s not everyday. also takes almost a week to reply inquiry.
I still never withdrawal money still too early as I lost 50% already but I’ve been learning and building back up again in more green lately.
I recommend this site for stocks trading as it’s really commission free and most stocks (not everything like crypto) have small spread. I plan to keep using this company for day trading and mid long term investment.

After trying etoro for a few hours, i decided that its not for me. As i try to withdraw my deposits, they held it and says i need more documents and they will email but I did not received any email.

Im from Philippines and I have no way to contact them via Phone or office. Help!

Edit: They emailed me now. I will update my rating once i process the withdrawal successfully

Etoro, I see that you responded to my previous post saying that your system responded as designed. You see you can pick 1 screen shot in my flow and say a warning was provided. Im challanging you that the systematic approach that I took does not adequately portray that you cannot put a 100% stop loss on you position. It took me 3 lost trades for that to be clear as it was the first time since 2017 attempting 100% sl when the laws were different. So follow my flow. Dont isolate one screen shot as tbe
evidence i am stating challanges your system as designed.
Now. A team leader from London has called and advised she is re reviewing my case and will get back to me in a couple of days under a new ticket number. It been days
So reverse my three trades. Its stuff all compared to the round 130k i have already spent. Reverse this and i will be friends, move on and spend enough to be platinum.
I have now had the worst chat experience, a condensending trust pilot experience and a no help twitter experience i have lost 130k without complaint except now. I have posted on product review, trust pilot, twitter, google and facebook. The people with a myriad of issues with your platform that have connected with me is surprising. I am not giving up or going away. After giving you some more appropriate time if this is not resolved properly. I will complete my form complaints with the ACCC and ASIC which will provide investigation numbers and you dont want these government agencies looking into your back yard. Your complacency has also directed a number of previous Etoro clients to me and a number of lawyers who contacted me who are asking to represent. Amazing what social provides. The longer this is going the more people are talking to me. We might bundle our action against you. There are people from London, Australia, US Israel and Spain.
The cost to just deal with the ACCC, ASIC, the legal ombudsmen and a legal case will 10 times my trades i am contesting. Let alone the social damage. Im amazed at those who have recommended competing platforms and the benefits which will be another social compaign
You might technically think you are right but the law is there to test your assumptions. I feel the process i took screen by screen is ambiguous in explaining the 50% stop loss law. It will be incumbent on you to demonstate this is not anywhere misleading to fraudulent. Lets test it. There are many with other stop loss freezing, non actioned closed trades and all sorts of weird unfair technical bugs.
If your customer service wasnt so rigid and annept we i would probably be not writing this and daily making this more and more a mission than a complaint for me.
Just review my case and all my documentation from a unbiased perspective. You should see in my favour. Stop sending condesending canned email responses. Reverse my trades. We can be friends and i will invest lots more in the copyong trade and portfolio section which i only found out by notification in this process. Exactly where i would habe put my 130k if i had known more about it rather than getting jacked of my money as a beginner.
Case: 01241947

Overall there was a lot of useless back-and-forth emails with different staff who all gave DIFFERENT INFORMATION about the situation. extremely unprofessional customer service and i definitely will not recommend this trading company because if anything happens, CS is going to be no help at all. This experience was terrible. All the time wasted on this company and their constantly changing policies (without notification whatsoever) infuriates me.

Don’t bother with etoro.

Waited over a month for my friend’s and I’s referral bonus and ended up not receiving anything. Customer service dragged the issue on and on for WEEKS such that its been over a month since my friend’s deposit was made (mind you, she met all the criteria within a month of a deposit) And now etoro turns around to put the fault on the customer by saying that she no longer qualifies for the bonus as a month has passed. Absolutely ridiculous considering how they would close my ticket SEVERAL TIMES despite the dispute not being resolved at all.

It states they only charge you $5 fee on withdrawal. Paahahhaa, unless it is a us account, you will in fact be charged 7-8÷. They try to state that this is because of the bank.
On trying to change your deposit account to a us account….they will say you cannot, and u still trying

when you buy stock using etoro you basicly buying against the house.(yep you are gambling like in a casino).
etoro encourage you to open/close positions that you wouldn’t if you were using real broker, why is that? becuase they earn on each trade.
spreads are against your favor – spreads are not accurate and allows extra margin on each trade, so you are buying at x while etoro can actually purchase in x-0.1 for example. Juristiction? if you are trading in EU you are under cypros trading laws, which means, you can kiss your claims good bye.
To sum, don’t! there are so many fair brokers out there, even if they are not for completely free, your money is safer there and you will win more.

Sorry to read all the bad reviews on here. I have to say my experience with Etoro has always been first class. Maybe I am one of the lucky ones. I have been using them since 2017 and can’t thing of any issues during that time. I have paid in and withdrawn and not had any issues. And I find the system itself to be fabulous. Yes, there might be cheaper places to trade, but none of them have a system that is such a pleasure to use.

I wish I had the chance to know trust pilot before I opened an account with Etoro.
I’ve been a trader for more than a decade, but I never saw such a deception trading platform.
Read this carefully before you deposit:
1. etoro lies about pricings and percentages to make you do the wrong decisions, I will be happy to share proof if neccessary. why? becuase they are unproffesional for once, and because they earn while you are selling and the stock is running the other way.
2. etoro is not an exchange/broker/market, so basicly, there might be no stocks underlying.

Asked me to verify my account and provide some documents after I transferred some bitcoin to my wallet.
I had done the verification when I registered so clearly they didn’t like that I’m transferring bitcoin out of their platform. Anyway, I have submitted the requested documents to get the message that they have forwarded them to the relevant department. And they suspended my account, so I could not make any trade I wasn’t able to withdraw my money… I had enough and emailed them to close my account. They have done it instantly. I’m still waiting for my money!!!!!

Its sad to see so many bad reviews, I got a bit scared so I withdrew some of my money out I requested it on 19th and reveived it on 22nd which I dont think was too bad 🤔 overall I love the platform once I got use to fees and did some research on how to use it I am happy with what etoro offers, I believe most of bad comments come from people who lost money due to lack of education in that environment, but then again even if I lost money I would not blame anyone else but myself, so if I was to recommend etoro to a friend im sure I would 😊

Have you got yourself involved in a cryptocurrency scam? if yes, you are not alone. I was a victim of a bitcoin exchange scam that cost me all my bitcoins. I was really devastated until I came across a blog that suggested fightingscams at aol dot com an expert that specializes in recovering of fradulent stolen asset which I did contact. To my surprice they recovered all my stolen bitcoins.

I could have made some research before investing but I was so eager to earn some money. Well, we all learn from our mistakes. To cut the long story short, my son figured a way out. (Fightingscams @ aol ..com.. ) put an end to my ordeal with this broker.

From one day to another they stopped crypto transaction for Dutch customers and made the announcement that they will sell off all of our trades within a month (regardless of your gain or loss position).

Avoid at all costs!! Worst trading platform and customer service. The only way to get my money back is to sue them, which I will. Incredible that this is even possible in 2020.

In the years that I’ve had my account, nothing really bad ever happened and they’ve been adding new beneficial features, sure you can easily lose money but that’s not their fault, which I’m sure is why most people are angry posting 1 star reviews because they’re not willing to accept that the trades they open are their responsibility. Just copy some low risk traders and or buy a large variety of different stocks with no leverage and you’ll get 100 times more return than the current interest rate the banks give.

I submitted a ticket on 4 December to change my address as I have recently moved country. I have received no response to date. Please can you look into this (I am slightly concerned given that I also received an email on 16 December saying that my current proof of address will expire soon)?

Unfortunately their “social platform” is bugged in many ways. Likes and comments dissapear, people who you add or who add you to their watchlist dissapear and even when you try to like/comment on your own post, the comment 9/10 times won’t show.
These bugs are very frustrating and i hope Etoro takes care of them soon.

—Update—
They fixed the bug, everything works as it should.

They don’t have any customer service and have cost me nearly $10,000 thus far. I’ve been with them since mid-October 2020. My account is locked up still because they keep charging me small amounts of money that are returned and using that as an excuse to charge me that amount of money in order to unlock my account

I’m using Etoro since 2017 quite intensive (about 300 trades) and being surprised by what I’m reading here. In my opinion, this is the best platform on the market for beginning investors and traders. It’s very intuitive, offers thousands of stocks and other instruments. My cash is insured for 1 mln Eur in Lloyds. I never had any problem with any funds withdrawal or deposit. Withdraw takes me few days using revolut but this is normal for me. Deposit takes seconds. 99% of my orders it’s done instantly, I had a few problems with new order execution in very volatile periods. Never had a problem with stop-loss orders. I’m investing in stocks, ETFs sometimes using CFD’s. Great 0% commission for stocks, high spread for cryptos I don’t touch. Platform offers an amazing community, everything is clear and easy for me. Copytrading is a game-changing concept, but it’s not a money printer you must learn what you are doing like everything on financial markets. Never had a problem with helpdesk (not needed to use it much). My recommendation is to try and find your self-opinion by learning and using.

I’ve been a victim of scam, lost all my money to a broker i invested with, was depressed for few months but the whole story changed when i visited Trustpilot and I came across a review about a man Mr Bogdan sovar on helping people get back their lost investment I contacted him that I needed some help in getting my money back, to my greatest surprise I was able to get my money back after some days of getting in touch with him and it was all free, all he required for was a testimony of her generosity which I promised I will do in all platforms, you can reach him on is Gmail address: bsovar@ 7gmail.com and will guide you on steps to take and get your invested capital including your bonus back, you can also visit they website:Binaryfundsrecovery.com

Stay away from this exchange – SCAM. I tried to trade DOGE, exchange approx. 150 USD in BTC to DOGE and of course couldn’t withdraw these DOGE they wrote something that they are offline and that is not possible to withdraw it. Luckily I change DOGE to BTC and withdraw it, but they charge me $50 in fees. So I guess I’m lucky I lost just 50 bucks with them. Never again

support inform me to pay more money to transfer my funds out after sending the fee they came with another means to get more i would avoids this platform. I file a case trustforensics.com and i have received a 30% charge back hoping to get full refund next weeks.

The platform is suitable for those traders who come to trade binary options. I have been using binary trading for about three months. Everything is clear there is no need to spend time studying charts. The quality of services is at a high level, fast order execution. Withdrawals are fast. The broker gives good signals. Here all the moments are highly appreciated.

A really friendly interface app and easy to be able to move functions between a mobile to a pc/laptop. The Customer service uses a queueing system with low turnaround time but they always get round to answering questions. A lot of alt coins and swaps not listed though but more are being added all the time so hopefully they will catch up with this.

I am not worried for the legacy of this website, since I have known about the platform for a really long time, and have watched it gain good reputation over the years. They are reliable, I never had an issue with getting my profit out in cash. Transactions happen quicly, commissions are relatively low, if comparing with other patforms. Thank you so much