ETX Capital

Horrible broker. Countless times my stoploss adjusted itself for me to make a loss when I’v moved my SL to BE I have all the email confirmation of adjusting my SL back to BE. And most recently I had a 50 pip trailing stop on one of my order. the trade moved against me by only 23 pips and my trade got closed. When i called up to enquire there was always the same person trying to handle my situation from customer service and trying to explain to me what a stoploss is. His definition of stop loss doe not fit any i have read on investopedia or seen on youtube. He explained to me the trailing stop works like this: If your price moves in your direction atleast 50 pips the the stop loss will move to the 50 pip profit line. so e.g. If my trade was 55 pips profit the trailing stop would move to 50 pips profit only leaving me with 5 pips breathing room which makes no sense. Complete nonsense and the guys don’t know what they’re talking about. It’s meant to be FCA regulated but seems to me all these errors are to stop me from profiting.

I have been using ETX platform for a month and always made loss. So I have not had opportunity to ask for withdraw. It seems they are quite fast by responding at the beginning but when things goes wrong they can be quite slow. Ok. I recently had three issues with ETX Trading. Issues are: 1- trade closed as neutral (no win no loss) but the system took it as LOSS. 2nd issue was similar, the trade closed as win but they system took it as LOSS and that happened twice. I have reported these three issues with ID numbers but they got back to me that there was nothing wrong with system. I have informed them that I was not happy with their decision but still waiting for their response. It has been two weeks. Anyone else has experienced with such a thing on ETX platform?

ETX staff seem pretty relaxed when it comes to customer service especially the guys handling the payment transfer side of things. U seem to battle to get funds released. It has taken me over a week whereas my other broker Infinox I have my funds in my account within a 48 hour period. The dont really respond to e-mails. I have heard a number of nightmare stories regarding transactions.

decent margins ,good spreads, the platform is simple and efficient but i would like to see some options such “news” or economic calendar or some “signals” or trading sentiment in %. i like the fact they didn’t limit my account like other broker did and i am able to trade without stops and i can use traillings. with other brokers i’m “forced” to placed trades with guaranteed stops
some customers might need more markets and i agree
i would like to see other options for trades apart from DFB(cash) . such as uk100 futures sept 217, dec 2017…

Terrible Experience, Transferred over $500 to site, invested it, as stock i invested in went up in price, the more my loses went up!?!? tried to contact them to sort out but with no success
in the end got money out of stock before lost more money, went my profits should have went up! tried withdrawing money, after 4 attempts and finally getting some communication back seems like i should be getting my money back- minus all the withdrawal fees and charges! so basically spent $100 to learn a lesson. Now i pass this lesson on to you for free. . . don’t go there

I have told the company I will let people know about their dishonesty and they should be transparent enough to publish their maximum spread for each pair on their website, so they can be held accountable when they deviate from it. MY ADVICE IS “DO NOT FUND YOUR ACCOUNT OR TRADE IF YOUR NOT PROVIDED IN WRITING THE MAXIMUM APPLICABLE SPREAD. NOTE WITHOUT MAXIMUM, IT MEANS THE SPREAD CAN BE INCREASED TO INFINITY. THEREFORE YOU CAN BE WIPED OUT ANYTIME NO MATTER HOW GOOD YOUR ENTRY POSITION”. BE WISE!!!

This afternoon around 5:00 pm in Taiwan, I transferred 6 ethereums from Bitpoint platform to ETX Exchange. When the blockchain showed over 150 confirmations, I still couldn’t see any deposited or pending record about it on ETX platform. I was very worried and kind of frustrated, and then I sent emails to support for help. I appreciated that the customer service cared about my problem and tried to console my heart. With efficient crisis-dealing ability, the support team solved the problem of unstable ETH deposit in one hour. Thanks for the team’s assistance and putting effort in figuring out my problem.

To be honest I rarely rate something but here I thought I Should rate it. Actually my Withdrawal delayed a little and then I had gone online and read reviews on bittrust and few more weeks and so many negative reviews and I got worried and called this company a scam, but next day automatic issue resolved and I had received my withdrawal, feeling bad for this company. People even after problem resolve not changing their review and so all negative review filled up even there are no. I deal with ETX for 1 year and so far never had any issue with them.

Have you been having a hard time withdrawing your investment? If yes, worry no more it was hard for me intially when I started trading, but as soon as I mastered the trade, it became a lot more easier for me to withdraw my bonours from any broker in the world. For information on how I did it contact me on trentrruiztrent @ gmail.com

When withdraw funds they remove bonus funds other them the one that they gave when I made the first deposit. When asked, they answer that when you withdraw funds every bonus funds (gave to you for other reasons than the deposit made) are removed. Doesn’t seem right to me.

I was trading for one year and then they freezed my account and now charging dormant fee and taking my money. Suddenly they ask my documents, which I obviously have send them on the first place when I started my account and start trading. Now they asking documents which I send them again but they do not accept and get your money from here and there. Just a scam.

This company is a scam unregulated company. withdrawal takes 5 days after which they will lie that the money had been sent. They eventually closed my account and stoped responding to my calls. I had to use the services of taylorbrennan@consultant,com to recover all my money back from them.

Acceptable service
Fees are unrealistic. Unless you are trading six figure numbers it’s a substantial overhead.
When trying to withdraw funds though is when the fun begins.
If you deposited money using a debit card you will need to go through the process of verifying a bank account with them.
This includes sending them money (they don’t even specify the amount, they just ask for a “small” amount to be sent) using a SEPA transfer and waiting for a few days until the transaction is verified.
Avoid!

Won’t let me withdraw my own cash and it’s been 2 weeks also wont let me close the account. Regurgitating the same “did you try” options after I’ve told them none of it worked. Fully verified kyc and can’t get my money. Ridiculous.

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Don’t be caught out by them, you will inevitably loose money. I am sure they could do something similar as what happened to me if they thought someone was going to make a big profit at their personal expense. Leave these thieves well alone, they are only out to take your money and make great big sums of it. They sit on their backsides watching people suffer, and make vast sums of money by it to fill their fast cars with petrol, and fuel their great big houses.
I would give these ‘people’ a score of -100% if I could.

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Do not even think of investing your hard earned money with CRYPONXT & CRYPTEC. They have no empathy whilst perpetuating their evil acts and they will do all in their wherewithal to milk you asking for payment after payment to process your withdrawal requests and each time you make payment they come up with another reason to ask for more payment. Timothy Miller is a fraud and a dubious soul. I have a cumulative sum of one hundred and six thousand Euro equivalent to eight million Croatian kuna lost to these dingbats. I later found out from the international recovery firm that helped repatriate my lost capital and a significant portion of my ROI(contact recoverywealthnow360 at g m..l d o t c o m ) that I was only shown simulated trades. Timothy Miller played me smooth and I feel really retarded for falling prey to these dubious elements. The FBI should be on them by now as I know for a fact that they have swindled hundreds of naive victims. Your end is near. Do well and refund all the monies you stolen from people who haven’t been able to repatriate their funds from you dishonest souls. Stay circumspect and do not suffer in silence.

I could have made some research before investing but I was so eager to earn some money. Well, we all learn from our mistakes. To cut the long story short, my son figured a way out. Fightingscams @ aol . com put an end to my ordeal with this broker.

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The ETX Capital platform is an interesting platform out there for anyone who wants to start their cryptocurrency journey. It is very easy and simple to use. Just download the app and see for yourself, they are always up to date with the crypto prices. Everything is just amazing, just take your first step and start with them.

I wanted to exchange my crypto to another wallet, but transaction was refused quite a few times, which really was not convenient.
I’ve been trying to delete my account with ETX Capital since last week, got an email from Helga asking my reasons for deleting and if they can do anything to make me stay, and I emailed back saying I want my account deleted as I’ve made up my mind. Funnily enough haven’t heard back from them, and my account is still open… yet ETX Capital mention on their website that the inquiry will be processed ASAP. I’ve also checked junk folders, spam etc
what’s going on here? I heard great things, yet my experience has been far from brilliant with you guys, really is a shame. I hope to hear from you guys on here the very least, as you seem to respond to reviews.

I have been using ETX Capital for almost over 3 years now and I have found them nothing but helpful. The team is reliable to count on. The platform is super easy to use and trade smoothly. They were one of the first exchanges to have started accepting credit/debit cards and other payment channels from fiat. Unlike other platforms, ETX Capital is pleasant for the eyes since the others are super crowded with so many useless stuffs. Undoubtedly I recommend to use.

ETX Capital crypto exchange is my first place when i started to look for exchanges to trade. I have stopped my choice here because of the easy understanding design of the site. It passed more than 3 years when i was trading through ETX Capital and i didnt experience any issue while withdrawing and funding, commision is low, large types of cryptos, good help center. I would say that ETX Capital is the good choice for every one who want to start his experience in crypto trading and even for pros.

ETX Capital is one of the exchange platforms I trust with my crypto currency transactions in this booming, but risky and volatile, sector. Additionally, I can say that I really like ETX Capital’s clean and modern interface, especially in the trading area of the web application.

I won’t recommend this company to anyone as they will only steal your money, change their website then ask for more money pretending that they’ll pay. You can only put money but can’t withdraw and no reliable customer service!

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one of the more reliable and confirmed crypto exchanges, long lasting , multiple funding options including visa , easy to deposit trade and withdraw , that includes simply a sell of purchased coins to personal visa when it is time to take profit.