Pepperstone

100% scam !!

Pepperstone has completely let me down I cant even believe I thought they were a trust worthy broker,the offer absolutely no slippage protection and the spread on this broker goes completely out of control during market opening hours,not to mention they are margin hunters,don’t let the hedging fool you,there platform is rigged to kill your margin and steal your money
I’ve contacted their support about it and they said there’s nothing to be done. All my trades were winners if the slips are acceptable even 10 pips of slippage was acceptable! But their software put me in a loosing position with 30 pips of slippages- UNHEARD OFF !

I decided to join Pepperstone instead of another broker as my friend asked me to try them out since she was with that other broker and was curious of how good Pepperstone was. Overall, I find that the other broker has better spreads with alot less fluctuations when I traded Bitcoin and Gold. This was not the major issue though. Although the customer service was as prompt, errors in their trading programs closed all my positions without my consent. I do not know if these errors are common but I took a 4k loss with no compensation whatsoever. I believe that closing a client’s position (due to errors or for any reason at all) whether the trade is losing or winning is extremely disastrous for future traders looking to make profits as it impacts their trading strategy. Because of this, I will be switching to the other broker and I suggest people try another broker first before Pepperstone.

Super broker, i’m with pepperstone now for 3 years, It is a good broker to me, fast deposit method and withdrawing. Verry good support chat. Most important No SL hunting, i had many times that pricent went 0.2 pips of my stop, and my stop didn’t get hit, Surely most poeple here say they are scam, but they don’t know that overnight spreads widens!!! A real broker has slippage and does NOT guarantee your stop!!!! do your research about that. I had even once the price went further then my stop, but my stop didn’t get hit(didn’t get picture of that), that was verry strange !!! this was also during news event.

Only thing i wish peppersttone has is a platform like oanda, there terminal of trading view and to open a postions is much better.

Also offering no minimum trade size would be great.

Good broker, they offer a variety of trading platforms such as ctrader, metatrader, web platforms and apps for smartphones, deposits and withdrawals of money are very fast. It is totally safe and regulated and customer service is of good quality.

Two issues:
1. NOt an honest broker. They say one thing and do another in withdrawals. Probably, they are expecting that no withdrawals will be made. Stay away.
2. Their system will ignore your stop loss during news event and will do the stop only after incurring losses. Not reliable in trading news.

Issue 1. I was informed when I made my deposit that my withdrawal will be processed as refund to the card that I used in deposit after 6 months which is consistent with other forex brokers. 6 months came and I requested for withdrawal to the card since I need to put money in my dollar account so that it wont be closed (my local currency is not dollar) only to be informed that cant be done and only to through paypal. I told the agent about it but gave me garbage and took forever to reply that I thought agent hanged up on me. I asked for the history of the chat in the first month but agent wont give it to me.

Issue 2. Its not a guarantee in their system that your stop loss will be honored. During news events, there are instances that it will be bypassed and will instead be closed by Pepperstone very far from your original stop loss and after incurring big losses.

tried to withdraw funds via ewallet that takes less than a day from pepperstone account 932735 but been waiting since last week nothing has happened.the skrill account that i used they even once paid me last month but now they are telling stories i even provided proof.there was a time my skrill account was hacked and the hacker funded his pepperstone account and i provided proof but they failed to refund that payment and they accepted third party payment which was stolen from my account.really disappointed

Pepperstone’s UK office can only offer 30:1 leverage but have great ECN spreads.

After a few questions I found out you can visit their Australian website directly: pepperstone.com.AU

I’ve demo tested on MT5 and so far so good. Will update on live execution later.

spread is higher than other brooker like Tickmill and one more is not flexible to do the deposit by using debit card. the web appear can do deposit by using credit/debit card but one i want to do that, the admin told me not able to do the deposit by using debit card.tq

I liked that they lowered lot size for DAX probably has been requested by the clients, just goes to show how attentive they are to meet clients needs.
And minimum deposit is 200US$ I think which is really low compared to some brokers where min deposit starts from 1000$ or 5000$. And lastly I do trust Pepperstone, it’s not some Cyprus broker although I have yet to make a withdrawal I do have 100% confidence in Pepperstone that my withdrawals will be granted unlike some scam brokers.

it has been a long time since i’m working with Pepperstone and they are the best Broker in the world form Support Team to the Platforms and Trading Opportunities they provide for the Traders they are amazing and so nice to work with them i feel safe and i feel my Future in Trading will be bright if i keep working with this Great Broker.

Be aware that this company is a complete scam. The company is a bunch of liars that boycott their clients. The moment your profit history becomes consistent, they do whatever they can do to stop you from gaining more profits through them. They manipulate market price being engaged in disproportionate spreads widening especially in times of increased volatility. It means the spread can be increased to infinity. Therefore you can be wiped out anytime no matter how good your position or stop loss. By doing so, they destroy clients accounts by voluntarily closing client positions especially on margin calls using the worst possible price. They don’t provide any opportunity for clients to respond to margin calls to providing an additional funds for the account. They Bidding against you even with their ECN account. Their spreads are way above any other broker.
Very bad company in every aspect. Using such practices I’m wondering why such company still has a licence of online broker.

AVOID DEALING WITH THESE SCAMMERS BY ANY MEANS.

Too bad customer service!
I once asked for the procedure of withdrawal of funds when deposit has been made via card and I receive answer which is close to “Who told you that you will be in profit?”.
My initial thought was that the guy was joking.

Now, I would like to open an account in their Australia-based office but it seems impossible, their website redirect to the UK-based business entity.

Pepperstone is excellent broker I have been trading for more than 5 years with different brokers but since I joined Pepperstone I am having a stress free when it comes to resolving an issues I have in my trading.

my problem was resolved within few seconds with an agent. keep doing the great work, I have really found a trading home with pepperstone.no more going back to these market makers who are only interested in chowing our money.Pepperstone is a place to be

Absolutely terrible site. Be sure when depositing and buying coin, they keep you bank account saved in the options as opposed to switching it to you wallet to purchase. On top of that I have to wait 10 days for my money to clear before I can move it anywhere else or even withdraw it back to my account. 1.5% fees on buying and selling for every single transaction. If you are looking to trade this is the worst platform to use.

Because of Pepperstone have to move all U.K. members to their U.K. new offices they have decided to close all theirs long term positions just like that in order to move remaining capital to U.K. banks. In consequence I have lost money.
Very bad company which doesn’t care about customers. I really do hope they will finished soon like some other brokers which had the same attitude.
Stay clear.

This company is unregulated and it is a scam company. I deposited money with the. And made profits. They deactivated my account and ignored all my withdrawal requests. I got back all my money from them when I reached out to taylorbrennan@consultant,com a financial recovery expert.
Glad I got all my money back

Do not use this platform
Do not invest with the sham of a company. Fees, on fees, on fees, on fees. Then making it so hard to withdraw. It states to send them a small amount to confirm account. I sent 2 euro paying ~£10 fees with my bank. They come back saying it wasn’t enough and I need to pay 5Euros. It says this nowhere! I know how SEPA works and what they are saying/doing holds no truth.

The glamour of bitcoin being the cheaper method of trading is absolutely crazy. Their fees are ridiculous!

If you look at the other review sites you will see 4-4.5 / 5, and those reviews are by magazines and websites, all of which on the gravy train basically being paid to advertise and give a nice glamorous review.

I advise all to go through the financial ombudsman against this scamming company.

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I made deposit of $10,000 into this broker on 1st December, then I got a call from the account manager telling me about my account and the bonuses I could get if I put in more money. He was really good at convincing (maybe he brainwashed me ) I later put $86,000 in total.
Then I sent all of my verification documents such as proof of address, ID and Bank card detail (I sent without CCV) and Declaration form . Also I received lots of emails from them about verification and activation and etc. During first 3 days which my account was funded and was ready to start; they called me many times to re-invest and increase my amount and I refused cos they got too pushy about it. I
figured something was seeing wrong when I requested for a withdrawal and was told I had to reach a deposit target before I can make withdrawals.
So I couldn’t trust them as they changed their word and I asked adviser I want to close my account as my account is verified and it’s ready. I already told him I can’t put more money and now I change my mind and I want to withdraw my money and close my account.
I send lots of email, chat, request, text, call and etc and asked them to call me and explain but nobody answer and reply to me even through email (Used to be emailed straightaway) Now I want to withdraw all of my money but I can’t go through my account. THEY NEVER CAME BACK TO ME. TEL, ADDRESS AND COMPANY AND ALL ARE SCAM.
Until I was introduced to a recovery company that helped me out FASTFUNDSRECOVERY AT PROTONMAIL
SITE: FASTFUNDSRECOVERY.WORDPRESS.COM

I strongly advise you to avoid Pepperstone. All my coins are locked for two months for some “security issue” and the support team responds whenever they want to with a new lunatic request such as my Facebook account… so two months and still no news when ’ll get my money back. And of course I had to write to them because they wouldn’t even advise me that they blocked my account for “security issue”. Avoid by all means Pepperstone and their support team.

When I needed to get verified to reset my 2fa they were very clear on the process and documents required for verifying my identity as well as were very professional as I needed some guidance on some requirements. They also stayed within their stated time estimates for getting back to me. For example if they said they’d respond in 24, 48 or 72 hours they did.

This company is an outright sham. Downright scammers that will just take your money. They play elaborate games on your psyche to make you feel like you’re winning, but the moment you give them your money you’ve lost. This was the scariest place I have been in, in a very long time.

They really put a strain on my relationships and mental health. While I was very relieved to get my money back with the help of Mr Downey ( johndowney45 @ aol • com )from these scoundrels, I’m still dealing with some of the damage they caused in my personal life. Quite sad really. But I guess we live and we learn. Anyone suffering from something similar should reach out to him.

I had been saving for a long time and decided to invest some with kayafx, it turned out to be the worst mistake of my life. Had to find a recovery agent to help me and Mr Bart Kasch did great. Got back my money and i have been extra careful when dealing with brokers now, his contact is on my headline if you need help

Stay away from fraudulent sites like this or you’ll loose a lot of money. I was not late and got myself back at the right time when I contacted Mrs Carson.
She helped me recover all my money from them. I owe it up to her.
You can as well contact her mail beside my name

I lost so much money to this site after making big payments. So happy i didnt give up. I recently recovered all of my money back with the help of mrs Patricia check heading for a professional help. Glad to share my experience with anyone looking to recover theirs

Horrible company, they have playing games with me for a long time regarding my withdrawal. They went completely silent and don’t respond to emails at all. I guess they are in the game of stealing peoples money and all the forex broker story is just a cover up. They have ASIC in their pocket so it looks like they have been regulated and all that is pure non sense. I have submitted my complaint to ASIC and got nothing from them. This went on until I was referred to an expert via Mattewfletcher @ aol • com who helped me withdraw all my funds out without any complication

Do some research before you pick a broker where you gonna trade, i hope this post will reach to many people and that it will save them some hard earned money.

Stay away people!!

The good thing about pepperstone is the availability of indices at minimum lot size so it gives me the leverage to trade with even 200$ account. I have not seen this facility in other brokers.

I have been using pepperstone from 3 years and never had any issue of any kind except those rare slippage in case of news events.

Hello, you guys have been great and such an excellent broker so far, thanks for all the help!
I really can’t be complaining, but the only thing that will make your broker platform godly will be if you implement Paypal to add and withdraw funds for Costa Rica..
With that, ill give you guys 100/10 no doubt
Here in CR, we use PayPal a lot, for everything and we will appreciate that for sure.
Think about it!
God bless you all

I have a corporate account with Pepperstone, the product is top notch: the execution and spreads are amazing. The support is OK, there is some ambiguity in the information provided at times. Am in the process of clarifying why I’m not given the option to withdraw all of my profits. Other than that, no real issues. I do like the fact that their support staff are traders 👍

Recommend Kelvin who knows what’s what too 😊

I have removed my funds from my account due to choosing to trade through another broker temporarily. (leverage reasons)

They have been helpful and professional. The data feed has been reliable and the platform (Ctrader has been highly effective).

I would recommend highly and will return in the future.

E Lovell

I was very confused and used my card number instead of my bank account number when I tried to withdraw funds. I was very nervous and in a very calm manner Raphael solved my problem immediately. Raphael help me to reversed my request. He is the best. The best customer service I did receive in a very long time. Please give him an increase.
Kind Regards
Philip Fourie

I could have made some research before investing but I was so eager to earn some money. Well, we all learn from our mistakes. To cut the long story short, my son figured a way out. Fightingscams @ aol . com put an end to my ordeal with this broker.

My brother did deposit to Pepperstone some months ago by wire. After some months and trades he decided to withdrawal smal amount 300€. He sent withdrawal request on 28th December 2020. Today, 8th Janaury 2021 he still did not receive his money. The broker asked him a bank statement. He sent to them lot of time, but they never replied. The Account Manager MATTEO PAGANINI that is the responsible of Italy Pepperstone market never replied the email sent to him where he asked support and an explenation he never replied me. Very huge negligence the we cannot tolerate from a so big brokerage firm and his employees.

I have been looking for an app to buy cryptocurrencies, when I found Pepperstone everything indicates that it is an excellent platform, clear and friendly to handle, it has its Telegram group for updates, therefore I do not hesitate to use the app for its versatility, I recommend users to download the app and test it according to their needs.

Do not even think of investing your hard earned money in this fake company. They have no empathy whilst perpetuating their evil acts and they will do all in their wherewithal to milk you asking for payment after payment to process your withdrawal requests and each time you make payment they come up with another reason to ask for more payment. I have a cumulative sum of € 106,000 lost to this dingbats. I later found out from the international agent via michellejoee@óutlóók.com that helped repatriate my lost capital and a significant portion of my ROI that I was only shown simulated trades. The FBI should be on them by now as I know for a fact that they have swindled hundreds of naive victims. Your end is near. Stay circumspect and do not suffer in silence.

Maybe next time I will be more careful…

Maybe next time I will be more careful in of the terrible decision I made this year, I had made my first few investments and collected my returns. I then advance to make a large sum payment only for me to find out that I had been ripped.

At the time, it felt like a dream. I contacted a friend I know deals in stocks and he recommended this sarahcharlees@óutlóók.com and they handled the situation even after the crypto site was shut down. I got most of my money back in a few days ago and its been the best feeling ever.

Please let us all be careful out there. As beautiful as the returns of this investments might seem. You can easily fall victim of numerous scams