Coinigy

Stay away all people , Scammers , fraud , they don’t reply to emails .Chat with bot is annoying , no regulation at all , money locked for 1 month , no access need urgently , no body bother at all .The worst customer service I have ever seen on the Earth , horrible people , very disappointed , anyone has to take leagal against Coinbase and shut service to UK .

Complete sh.it webiste/App, highly dont reccomened anyone to use this them! Pretty much stole all my money and now want me to send MORE just so i can withdraw (which i wont be able to withdraw becuase they wont let me in the end) hope whoever created this webiste/App will die very soon as they are scamming people left right and centre! burn in hell you pieces of shi.t.

A Warning
Sent them money on the 2nd January ,i have set up several case tabs to their (no) help team .I have had no response not even one .My money has been sent but they will not tell me where it is . So be very Careful before transferring any funds to them .

Stole all my money i had held with them they happily took it off me, but when it came to withdrawing it they say you need to verify bank account which when you try and do so fails….Despite countless hours on the phone (on hold) with them they kept saying they have escalated my case….. well its been three months now!

I’ve had a half a coin locked from me because I have a license that differs from the state I live in for close to a year now. I’ve been cheat out of 10k. I emailed and emailed. Nothing. Just keep trying they said. They don’t give a flying crap about us.

I sent money to coin base 3 weeks ago and it still hasn’t got to my account. Numerous emails have been sent to them and all i get back is automated messages with no answers! “wheres my money” I will be calling the police today to report a fraudulent transaction

Non-existance customer support
I have been trying to contact Coingly customer support for several days to setup my account and confirm a payment method. After days no-one has been in contact and believe me I have tried. They have reviews of 1.3 here which clearly demonstrates they are heavily concentrated in taking people money rather than invest in customer relations and support. They are taking advantage of hype surrounding crypto and will probably end up closing holding clients funds

Coinigy is simply the BEST platform out there for cryptocurrency traders. They’ve been in business since 2014 and have served hundreds of thousands of traders.

These other reviews are just auto-generated content, I hope the website owner can remove the fake reviews from this listing. Coinigy isn’t an exchange so they don’t even make sense.

Works smoothly until it doesn’t.
Used for a couple of months and worked perfectly albeit buggy at times. Everyone on Reddit warns it’s fine till you need support and that is spot on. I have had no access to my account for a month now with all my money in there as Bitcoin has dropped massively in value. No customer service, no support. There will be a huge case in the UK soon I think of how this unregulated company took on too many customers and couldn’t provide what they offered.

And I got locked out as I was about to move currency into a cold wallet.

Garbage company; Scammers. Stay away
One star only because I can’t put anything without it; DESERVES NO STAR AT ALL.
Garbage company stay away from them. Lost my USD 5K using simple ACH Deposit; money gone from my bank account about 15 days ago but doesn’t shows up in my coingly account; and guess what, these spineless garbage folks doesn’t even care. No replies to my emails or call for last 7 days.

Very big scam, my experience is similar to that of almost everyone here. I have paid in money to their offshore account to my account ‘verified’.. they have refused to allow me withdraw my money!! Been chasing their customer care with emails for over 3 weeks and no reply. Legal action needs to be taken because they really need to be stopped.

charges not regulated – more a free for all
its like what you put in a wallet is not your money – but actually their money

their percentage charge for withdrawals doesn’t conform to what they’ve stated,they charge unregulated fees, Ive been charged 6% and even 20% on a withdrawal, find another wallet , there a con

I haven’t had any major problems with Coinigy except there mobile software seems buggy to me; I couldn’t complete sending Ethereum to Binance with my cell, but it worked like a charm on my desktop. Maybe it’s me. Personally, I like Coinigy.

This Ap doesnt allow for withdraws to UK bank accounts, i have followed all their protocols and verifications. Their customer service team have taken currently 2 months and still not replied via personal email as they have too much work apparently! Avoid this ap

Don’t believe any 5 star review!
No need to tell you how awful coingly are, my experience is just the same as everyone else, totally useless and utter rubbish company, holding on to funds and hiding behind automated systems.

As for the recent 5 star reviews left, you are full of rubbish and more than likely work for the company. Amazing how bad review after bad review is left and then all of a sudden two miracle 5 star reviews one after another, who then push off that it must be the ineptitude of everyone else. I am very competent at following instructions, a CTO of a company, and certainly know my way around the Internet.

WHAT A F£££ING RIP OFF . PERCENTAGE TO BUY , 9.50 FEE TO WITHDRAW FROM BANK , FEES TO WITHDRAW FROM OTHER END AND THATS IF YOU GET PAID . WOULD NOT TOUCH CRYPTOS WITH A BARGE POLL AGAIN . spent 3 hours trying to withdraw £100 , may get £60 back not worth the effort

Seems to be either a scam or a totally useless piece of software.
Impossible to create an account, it either fails to send the verification link to my mobile or, in the very rare event it actually does this, then it never completes verification.
Trying to contact a human in completely impossible.
I’m starting to think this is just another Mt Gox in the making.
And coingly is supposed to be the worlds no1 crypto trading platform? No1 joke more like.

My coingly account was compromised back in mid December. I have emailed them and called weekly. They blocked me from my account and opened a case. Now when calling and waiting on hold for usually 20 to 40 minutes I get told my case has been escalated to specialist, critical priority 10.
Three weeks later I have heard nothing from them! I called today and was told the same thing, “Your case has been escalated to specialist critical priority 10 and will get back soon”
coingly has over 10K of my money and I can’t get anything out of them. How long does it take to review my account and get back to me? Do Not Use coingly!

I think they must not have everyone’s money. They do everything they can to stop you from trading and then take forever to do your transfers to other services or to your bank account. I have been on coingsly since early November and never had a problem with buying cyber currency but I transferred money to “Bitsane” and was told it would take 72 hours.
To accelerate the process I need to “verify my Identity” which I have been trying to do for 4 days. I have tried at least 50 times and now it say I have “exceeded attempts” and need to wait 24 hours to try again. I doubt it will work then. Consequently I removed all of my money from coingsly, which will also take 72 hours for me to receive, and would advise others to try a different platform.

DONT WALK AWAY… RUN AWAY!

THIS COMPANY WILL NOT LET YOU WITHDRAW FUNDS TO YOUR BANK ACCOUNT. WILL ALSO NEVER VERIFY YOUR ACCOUNT DESPITE MANY REQUESTS AND ALL PROCEDURES FOLLOWED. PLEASE STAY AWAY FROM THIS SCAM.

Currently trying to use localbitcoin to sell my coins. Hopefully they are better than this joke of a company.

STAY AWAY!

Scam for UK customers as coingly never verify the bank account to withdraw money. Whoever is trying to trade on their platform be it gdax or coingly please try it with 20 quid and see if you can withdraw it. I am sure they won’t verify your account. I have done whatever they wanted me to. I made a SEPA euro payment from my halifax account to coingly account and still my account is not verified. It has been more than a month. So I had to transfer my coins to coinfloor! Please please don’t register with them if you live in the UK!

No response from support
No response from support, they are slow. Just fire the CEO and get there somebody who cares not only about money

Update: They actually gave me back my money after all. Took them ages and never let me know from support

With all the hype recently, we elected to try out cryptocurrency and deposited $200 in coingly.com. We now have $200 stuck there with no customer service and no way to either buy crypto currency or get our money back. RUN don’t walk away from this company.

Avoid
They are happy to take your money but now the attention crypto is getting they conveniently have stopped withdrawals to UK bank accounts.

As with all other people avoid this site and soon enough they will not be around to steal money.

Crooked company!! You have been warned!! I made a withdrawal three weeks ago, money was taken from my Euro wallet, and the transaction was reported as complete. Three weeks ago. Now my bank account has been mysteriously unlinked. Customer services are the shittest in the Universe!! You have been warned!! All they do is send out automatic responses, further wasting one’s time, have not addressed the real issue which is that they can’t even execute a SEPA withdrawal. I don’t believe this. This is just theft.

No customer service whatsoever, they are not regulated outside the US and don’t respond to any messages I have sent them, despite them sitting on £1000 of my money which has been ‘pending’ for 21 days now. Fees are a scandal. This business should be ashamed of the way they conduct themselves, invest with this company at your peril. You have been warned !!.

TERRIBLE TERRIBLE TERRIBLE. Stole my several thousand Eur deposit for 3 weeks and counting.
No customer support at all. They continue to sign up customers at 100k a day and have no capacity to even handle a small percentage of existing customers. Their defence is the recent explosion in crypto, but other exchanges have limited signups so that they can offer decent service. Save yourself stress, frustration and misery and avoid like you would avoid the plague.

I’d rather burn my money.
I used it before cryptocurrencies hit the main stage and it was simple. Connected my debit card and paid the fees then use the addresses given for my needs. Perfect.
However, now as I have tried to withdraw my funds since I need them, it is a nightmare. Bear in mind now I have not had any instruction on any issues with transferring money or coins whatsoever. I sold all my coins taking the hit on fees because I need the money. I took the funds into my GBP wallet. I then pressed “Withdraw” to which it asked me to add my bank account. Strange seeing as though they have my debit card. Whatever, so I add the details but it tells me my details are incorrect. They weren’t. Now through research I learnt they ceased all GBP transactions WITHOUT NOTIFYING ME. A GBP customer. Now if I want my money back I must buy more coins and sell them again, in euros now, taking the hit on fees twice more. Just so I can take my own money. I’d swear but it wont let me. So frick you Coinigly.

I have been using coingly since October 2017. Made multiple transactions buying and selling cryptos. No problem in particular , but you have to bear in mind that : a) their transaction fees minimise any expected profits b) contrary to the supposedly privacy that cryptocurrency came to offer, there is no privacy through coingly. You have to verify your identity, data, location etc and this data , as has been rumoured, will be provided to government agencies and tax authorities , sometime in the future(if it has not already been provided)…
So, my conclusion is, by using coingly that’s a bit like trading in stocks, in a very volatile environment.

Joined coinigly in July, verified my bank by making a small EURO deposit from my UK bank account. No further activity until December this year when I transferred a bitcoin from my Trezor to my coinigly account on the 20th Dec which I sold a few days later when the market dipped. I then immediately withdrew all the cash (over £13000) from my EURO coinigly wallet and sent the entire amount to my UK bank account. The details of my UK account were already known to coinigly because of the small deposit I made earlier in the year. I received the funds today, 2 working days after I withdrew them from coinigly. I honestly think a significant proportion of the negative press coinigly receives is from folk who have not followed (or understood) the procedures.

a couple of years ago it used to be brilliant, but now, no way to contact support you get a chat bot that cant answer questions and just refers you to a broken ‘contact us’ page where it sends you back to the chat bot again.
Lets not forget about account recovery; it asks you for your old and new phone number, which i dont have my old number, so back to the ‘chat bot’ loop.
put a direct email link!

I’ve been locked out of my account (for no reason) for over 1 month. I raised a support ticket, have been emailing support daily and writing to coinigly support on Twitter. No response at all. Is it coincidence that my account was locked right at the point where on my last login I requested my first money withdrawal, seems very coincidental given that prior to this request I was logging in daily for over 3 months with no issues. I just wanted my money before Xmas.

I’ve read that they are under a lot of pressure but to not acknowledge just one communication I’ve sent is shocking.

To summarise the app and charts are good. The support is a load of rubbish and they ignore you. If I ever get my money back I can safely say I’m not using coinigly ever again.

I transferred money from my uk bank account 5 days ago using sepa and still theres been no credit on my coinigly gdax account. For a company like coinigly to be holding peoples money without any communication is illegal. terrible service, last time I use them to deposit & withdraw.

Customer service non-existent, wrong amount refunded.
Transferred money to coinigly, took 10 days money for the money to come back to my account due to SEPA transfer error. About £100 was taken off the original figure off my account for no apparent reason. To future coinigly investors in the UK and elsewhere, Good luck waiting and getting massacred by their transparent fees and errors.

FRAUD
Money transferred to my coinigy account according to instruction 5 weeks ago. Since then funds are missing. No serious reply on several emails apart from standardized robot emails. This company should be investigated and is simply fraudulent.

Coinigy money transfer, support and security
The GOOD:
You can transfer coins to your account. You can also sent coins to other (external) wallets. Security is well organized. System is pretty simple to use. User-friendly is great.

The BAD:
The money transfer (going into coinigy) takes time. There is a considerable delay. This is also reported on their website. Advise is to transfer little amounts to test their system.
Transferring money back into your bank account (in your country and currency) could be even worse than sending money to them. It is all international wire transfer.

The UGLY:
Support questions are really problematic. Due to extreme growth, this is not possible (quality response). Also the money transfer can get a real issue. Money getting back to you takes time.

SECURITY:
The basic security is the so called 2 factor authentication with SMS set as the default. They also signal when you have money on the bank above a certain level and then suggest you to increase the security level. Those are all related to Authenticator Apps. Locking your money into the coinigy seems to work well.

Getting your money out, that is something you have to test. Your phone is your security, don’t lose it otherwise you are really locked out. Coinigy is not a bank with a real office and door where you can knock with all your power for support. This review will be updated within a few weeks (beginning January 2018). One star has been added on January 1st 2018 (security tested and sending money to coinigy).

Next planned update: 15 January

From a security point this site (platform) belongs to the best in the market.

TIP:
If you want to move your money out fast: Move your coins to another exchange with a gateway to the fiat money system. A Happy New Year, be wise and careful with your money.

They will not give you your profits
I wish I could give zero stars. I initiated a withdrawal of my profits. My coinigy account says it was processed. Nothing has hit my bank account yet. When I withdrew my initial investment, it took one day to get that back. When I tried to withdraw my profits a week later…. I have received exactly nothing.

NOBODY from coinigy responds to my emails, twitter DMs, and they do not answer their phone… you are on hold for a half hour until you give up. I am furious. I think I got ripped off badly.

So far everything has worked for me in coinigy. The only issue I have is the customer services really does need to be overhauled or a real support team needs to be in place to communicate better with clients.

I recently tried to pay a large amount to coinigy and was worried i may never see my money again. I had tried to contact support on 2 or 3 occasions and got no response. After 10 days I got a message back saying they will return my money due to a mistake I had made.

Due to the lack of customer services I was fearing the worst for over a week and it’s a horrible feeling, thinking that you’ve lost thousands of pounds.

If coinigy had better customer services there would be far less panic and concern when something goes wrong.

Absolutely the worst customer service ever, i would not even say they have any customer service, impossible to talk to anyone,, they have a bot called ADA what a joke useless… the website crashes all the time, and they were on the news the other day asking Wall street to take them seriously, coinigy you are a joke.

The last two months i use Coinbase have no problem, i can buy directly from my VISA, send and save my cryptocoins without any problems so far. At 12 december i withdraw from my Euro Wallet to my Bank 15.000€ and so far i have not receive anything! The trancaction it’s in pending! I will filed a fraud complaint with CFPD because somethings does not sound well!

Is this a fraud or what?
After 5 days they still can’t verify my ID, sent passport+ID+driving licence billion times, but they can’t verify. In addition, I wired 500 EUR on Monday to their Estonian bank account but they didn’t put the money in my “wallet” nor return the money. I sent 10 emails, no reply…disgusting service, and at the moment I have -500 EUR on my bank account. What a shame!
The worst part is that there is basically no customer support, and this is a financial website…how is that possible?! The worst experience..beware!

Since Monday I have been trying to register but my ID keeps bombing out due to high volume. What a Mickey Mouse outfit. Also note the hour and day growth statistics. Mysterious massive dips at each control point to show growth even when down. Not going to progress with this lot

Scam – stay away
Really quick to deposit and trade bitcoin but impossible to withdraw your funds even after jumping through several hoops.

Customer support is via email and after 12 emails over 3 months I have not received a single response. Will report to my banks fraud department and take legal action now as money is trapped with no contact or response.

Delay is possible. Not suitable for instant operations.
First I put 1 star rating. Now I want to give more actual feedback when emotions is down.

Finally my money was delivered after 6 hours delay. Maybe it’s a cryptokitties problem impacting all ETH oprations.

So overall experience is OK. Verification was fast for EU ID, failed with Russian passport. Web interface is light and modern, app also looks nice.

The price was not also cheapest.

unable to access dashboard, buy/sell
For weeks I’ve been unable to access the dashboard and buy/sell web pages. Through an e-mail from coinigy (regarding a rate increase), I can get to some of the other web pages.

So, I have no access to use my bitcoin. Can’t buy more and can’t sell any of it. Why hasn’t there been an e-mail to customers explaining what’s going on. I’ve searched and have found people all over the planet having this problem. Some had it starting in early October. The postings I’ve seen say the customer service has been rude. The few that posted an explanation from customer service were told it was a dos attack.

We need to be informed on the issue and need to know what’s being done to fix the problem. This isn’t acceptable.

I’ve tried using coinigy.com support/submit a request to find out what’s wrong, but it’s a dog chasing it’s tail. Can’t send a simple e-mail to customer service.

I was unable to get to trading.
I was trying to link my bank account – I’ve got 10 verification transactions instead of expected 2.
There is good article in support section, but the screenshots don’t correspond to real web pages.
I’ve contacted support – received just general “try more” response.
So it looks like very unreliable and buggy service

Just don’t bother. Still haven’t verified my bank account despite the test payment going through fine weeks ago. All the buying and selling appears to work superbly – great functionality – but if you can’t withdraw cash then it’s a lot less useful. Support is completely non-existent – if you are lucky you get an automated reply – I have had literally zero response from a human. The pretend online chat with an AI is hopelessly inadequate. If they put even a small amount of their expertise into support and fixing some of the issues that they must have to put the whole site together it would be a great service. Should have listened to the reviews. Utterly unacceptable. Avoid.

Paul

fu/kin/g terrible.
Aside from the monstrous deposit & transfer fees, verifying my bank account with coinigy was a frustrating ordeal that never even ended up happening in the end; even though I waited 3 weeks and contacted them numerous times, but their customer support is cancerous.

Wasted money on fees and attempting to verify my bank account with no success. My bank charged a huge £30 fee for the SEPA verification and coinigy required £7.00 to verify, and even after sending the payment with a reference, nothing happened.

Sure you can deposit $$$ into your coinigy account, but good luck withdrawing it back into your bank account.

Can’t be f*cked with cryptocurrency anymore.

Just decided to put £270 worth of bitcoin in my Steam wallet instead and gave coinigy the finger while closing my account.

This company stole my money. They have closed my account without any explanation and they held on to my €2800. My two emails went unanswered. Scam fraudster….i had to contact MATANARI on TUTANOTA . com to help me recover my locked bitcoin

It’s such a disgrace knowing that people still come on here just to rant about how they got scammed using coinigy. I’ve has the same issues with coinigy and I lost over $11,500 . But fortunately for me , I was able to recover my money back with the help of mingyue . Anyone having issues with coinigy should reach out to recoverybymingyue at yandex,com . Feel free to enjoy their services ! They’re the best

The worst experience i have ever had trying to deposit money with them via SEPA. Almost a month gone by, several emails and still no resolution.
If I get a reply its from a bot telling me that they will get their ‘expert’ to look into it. It never gets looked into.
Please do not use coinigy. They have zero interest in their customers other than to steal your money.
Very, very unprofessional and a complete scam.

The crappiest customer services I’ve ever come across, If you have an issue you can either wade through loads of crap and try sort it yourself or contact coinigy support and wait a week for an answer.
If you have to reply to the answer you get, first problem is there’s no thread created so you have to start all over again and that’s another week.
I shut my account and went elsewhere.

I requested for my earning to be put in a certain account which I also used for depositing. coinigy made a decision on their own accord chose another account to put the balance in without notifying me. They did this twice without my permission.

Fantastic app
Just make sure everything is verified before you begin trading.
Pay pal transactions go into my account the day after. (Get a PayPal card so you can use your PayPal balance in shops etc)
Bank transfers a few days.
Wouldn’t trade on anything else.
So simple and easy to use.
No fees at all for a quick day trader.

Useless
Software works fine.
Weird limitations on trading – only very small trades on e.g. cryptocurrency allowed
Positions closed automatically after a few days combined with 1%+ spreads makes it useless for anything but daytrading of very volatile assets
Very poor information on these limitations – even sending them an e-mail inquiry only elicits an automated response that they will not tell you anything

Listings are adequate, Coingly administration has never trespassed and interfered in the bidding. There are no pins on the charts, if you monitor other exchanges and aggregators, you can see that this platform adheres to the market average rate. Moreover, the commission is much lower here. Takes not so much to make a transaction, less than the average market, much more profitable to trade in relation to others

Don’t fall victim, be wise and walk away from scammers.I am giving this advise because I was once a victim to all this scammers for many times but after coming across a reliable account manager/option trader I have made lots of profit in less than a month

I opened an account on Coinigy at the end of 2018, and deposited 10000 €, from the beginning there was problems with the account so that I was not able to withdraw my cryptos or money again, nevertheless I traded cryptos and my account had 15000 € on it, about a year ago, I left it like that for a year, giving up having Coinigy “support” help me fix my account so that I could withdraw my money, when I tried again my account was empty, somebody clearly from Coinigy own organisation had done thousands and thousands of trades, untill the fees had eaten up all of my money.
When I again tried their support, they answered that they would close my account by reasons of security, and that I could just report them to the police, after that no answers on any mails, even though I tried to ask them if they did not feel like they had a responsabillity in the matter.

I have never experienced anything like this ever before and has to see it as proffessional fraud, please please do not use Coinigy ever, they are thieves.

Vele

I never imagined that anyone could go to such extreme levels and rob hardworking people. That’s what Coinigy.com did to me; I lost all the money that I put in business. I am thankful to my father, who later told me about |Cryptoarbitrage.vip|, and I earned 50% profit within 10 days.

Honestly the best exchange I’ve worked with to date. The verification process is pretty easy and the support is really responsive. I’m happy to have opened up an account with them, the longest a deposit has taken to be credited to my Coinigy account as a SEPA transfer was 3 days. Every withdrawal I’ve made has taken about 1-2 days also. I’m happy with their service and will continue to use this exchange.

WATCH OUT!!! I GAVE THERE EMPLOYEE WAYNE MY PASSPORT AND ENMAX BILL. >>>> IDENTITY THEFT ALERT >>> THERE EMPLOYEE WAYNE IS A SCAMMER NOW I HAVE TO WATCH OUT MY IDENTITY BEING STOLEN DO NOT LET THEM FOOL YOU FOR YOUR SAKE. DO NOT GIVE THEM YOUR PASSPORT IT WILL NOT BE REMOVED AS I ASKED. I ASKED FOR A MANAGER AND COMPANY PHONE # THEY DON’T HAVE ONE.

Same problem as many other people wrote:
A scam company which is putting people into a trap by asking for private information and rejecting verification.

If anybody has talked with a lawyer and found a solution, or took legal action please share.
Meanwhile, their iphone and andorid App could be reported as scam.

I have already reported them to UK police. You can also do it by googling “reporting actionfraud police uk” and click on the first link.

I will advice you to contact Mr Adam Wilson via & adamwilson.trading (at) consultant.com for better understanding because his strategies really helped me withdraw my money that was stuck in my broker account and I even made more huge profits. He is genuine and honest. you can contact him if you discover that your broker is scamming you or having withdrawal problem.

Avoid – Avoid – Avoid, take your money & run, there are the biggest scammer in the world, very dangerous algorithm system that works against you and make all the prices work against your positions, they manipulate prices against your positions, and many many other things.

DO NOT USE THIS PLATFORM!!!
Some examples why:
– Watching a system for a couple of weeks without opening any positions…all works perfectly. Then, as soon as a position is opened, it goes against you!
– The market trend turns in the direction you expected only when your position is automatically closed and you have lost your money.
– If for some reason your position is winning and you want to close, the system happens to crash…once you restart, of course your position is now losing.
– The list goes on.

These guys are thieves, so keep away!!!

Have you got yourself involved in a cryptocurrency scam such as this one? if yes, you are not alone. I was a victim of a bitcoin exchange scam that cost me all my bitcoins. I was really devastated until I came across a blog that suggested fightingscams at aol dot com an expert that specializes in recovering of fradulent stolen asset which I did contact. To my surprice they recovered all my stolen bitcoins.

This is an excellent web platform to use to buy , trade and send crypto currency , it has a very simple easy looking interface which make it highly efficient to use and I have a lot of fun using it and I am over all satisfied with its services