Bitfinex

I’m really happy with Bitfinex, the best exchange for real out there their website is amazing when I joined them it was really easy for me to navigate through it, they have alots of assets already and their fees are really, really low which is insane, the only thing that made me question them at start was their verification time it took them over 10 days to verify my account, but still the best exchange I’ve ever used, couldn’t be happier!

Bitfinex is the world’s biggest Bitcoin exchange by volume. 5.77 million bitcoins traded through Bitfinex from mid-April to mid-October 2017—nearly twice the volume of Bitfinex’s nearest competitors. The chief draw for me is probably the platform’s high Bitcoin and Ethereum liquidity, but its margin funding, leverage, and multiple order types offer a lot of flexibility. Highly recommend if you want to have best in class support with best in class trading charts along with very technical information.

Bitfinex the best one and undoubtedly the most customer friendly. I have been using it for well over an year. This exchange has had its fare shares of up and downs but now the power it has and the team behind it is killing it. The best thing is they are always adding new tokens and coins every week which makes there pairs very very unique. I am very impressed with there recent features and promotion of highly success coins. Bitfinex hand down is the best in providing support for traders, I can call them, email them, tweet them, post on Reddit. They will solve any issues within hours. I am quite impressed with the amount of liquidity they provide right now.

At the moment Bitfinex tops any other Crypto Exchange out there, their support literally never takes more than 1 to 2 hours to answer my tickets, there’s a diverse range of high quality assets to trade and at last the excellent API on their website making it very user friendly and fast to navigate. The margin trading feature is pretty useful for traders who want quick cash. I would suggest reading about there new features which are going to come in 2019. The only problem I had was at start it took me 1 weeks to get verified.

This is the best exchange I’ve ever used, it has the all of the assets that I use already with the lowest fees I’ve ever seen, their support are also very helpful never been more than two days without an answer and always with a fix for my problems.
Would really recommend Bitfinex for everyone 5/5*

For all the people who are saying that Bitfinex is fake its not. I have been using it for more than 13 months. It just have been excellent. First they sucked because of the Bitcoin boom, there support was getting bombarded and servers were down but they came back quite strong. After they fixed the support team and site. The Bitfinex have become the best of the best really. There support replies within 2 hours, the site is working very very smoothly. The liquidity have improved 10x and now only profession traders use the exchange which means really fast updating of prices and market. I just love the overall premium feel of the site with very very good support team.

I got locked out because all of my security credentials all stopped working at once. I can’t get a hold of them in any way to sort this out. They have a photo of me with Passport and License plus they held my Dollars in a bank in Texas. They have no excuse they can’t validate who I am. I’ve basically come to the conclusion they just took my money . . .

Positives: Reliable website, Seems secure to me. Quick. Several good coins.

Negatives: I can’t see why they chose to support some of the coins they have – Probably an insider thing – If they invest in small coin and add to exchange, price goes up massively and individuals make load of dosh. Also, can be very slow on withdrawals with some currencies.

can someone tell me how can i contact them. their support are totally non existence
I have an issue where my coins are gone 2 months ago . wrote to them a few times no replies after the tickets.
3 days back send me an email saying they are busy and ask me for the detail of the incident. I asked them didnt i sent u guys a few mails and also at the time of the issue? how would u want me to give every detail. ?
Then 2 days back. My platform have an issue,
1. the values of the graph, the txs , the tradeview page all giveae me different value of 400 -600 points different. sent them an mail. same as before . auto reply and nothing else . Later part i cant claim my positions, i cant close my positions and also mobile api dont show the position. i was out at that time so i use my mobile api. My funds are all wiped off. now , the mobile api , the desktop show values of almost 20 times differenrt pricing.

How could i get them ?
they are really getting on my nerve. Withdrawal will never be done even 12 hours wait. Ripple ?> aint it almost instant?
I am a cancer patient. as i cant work i am trying abit of my luck to earn some money. I waited for them and email them i need the money for my chemo theraphy, till now theres no reply at all

Pros:
– There are lots of cool options which are not available on other trading platforms.
– They have funding option where you can lend your money with a good rate and almost without any risks.
– Many trading pairs.
– Truly the best API which I have seen so far.

Cons
– The only issue I had it was a verification process. If you cannot get an english version of the proof of address document (from your government, not from your bank) then your verification process will be too long (one or maybe two months). But it’s not a big deal because you can deposit and withdraw cryptocurrency without verification.

I deposited to Bitfinex 0.2 BTC on the 12 of December 2017. All confirmed on the blockchain after 10 minutes. But they haven’t credited my account, not even in pending, my 0.2 BTC do not appear anywhere on Bitfinex, there is no movement on my Bitfinex account that I could think my account was hacked. They simply don’t show my BTC.
The destination address was identical to the BTC deposit address of Bitfinex.
I have proof of my transaction and they are breaking the contract as they do not show my deposit.
Ticket numbers: #900955, #146690

Bitfinex has done nothing so far for me.

Really unacceptable.

Inquiry for solution only answered by automatic responder, mentioned “Support Ticket Opened [#756464]”. 2 reminders via E-Mail sent, but no response from the team. No reponse on 2 direct mails via messenger. This is outrageous! I can only say: fingers away from Bitfenix.

Its ok but interface needs a lot of work to be more user friendly. E.g you would think the fist screen would give you a dashboard view or summary, then clicking into any specific trading pair. Hamburger menu should be reserved for more high level options e.g select dashboard, buy/sell, notifications, settings.

It’s a nice tool, but it consistently remains $400ish +/- off of the actual real time market for some reason… Even while watching the chart in “real time”. As of this second, it’s showing the BTC price being $600 lower than gdax and even Coinbase… Weird.

he best thing about bitfinex is its security, the multiple options to configure security in two steps, it has the best commissions the lowest for buying and selling, the ability to buy with fiat money, very clean and instinctive interface, in the 3 years that I have using this platform I have never had any problem, supports the main crypto, good tools to make automatic trading.

Support is incredibly slow and not helpful. I sent a large USD wire by their express service almost a month ago and still have not received it.

The only answer I get from Bitfinex support is that they are waiting on Crypto Capital Corp, who supposedly wired my money, to reply to them with info. Or that they have fowarded my issue to their support department who will be in touch – they never are.

This is no way to run a business. Be wary if you ever hope to get fiat out of your Bitfinex account.

Do not margin trade on bitfinex. Their company policy allows and encourages insider trading and wash trading and employees of bitfinex use tether to move the market prices against retail consumers positions. Margin trading is not available to institutional investors, however intitutional investor are allowed to lend money to retail investors at a premium interest rate and bitfinex employees via insider trading, make huge gains from forcing liquidations.

Very legitimate company, they only allow legit cryptos to be traded on their site as to protect their customers from the bad ones, they offer:
Margin & Exchange trading, as well as funding where you can loan out your dollars/crypto for daily interest at no risk.

Furious with bitfinex after being locked out of my account. Have contacted customer support but the last time I needed help, it took them over a month to get back to me, in spite of the fact that a large amount of money appreared to have gone missing (was subsequently returned to my account) so I am not holding my breath this time. The platform is written for traders, not lay people and is very difficult to use if you are not a trader. Also fees are higher than some other comparable platforms. In future, i will be taking my business elsewhere because I cannot afford to be locked out of my account for weeks.

I am SICK with stress and worry. I have only had a one line response so far stating that it has been passed to their finance and account department.

I got sucked into crypto like many others and realised it had a hold on me and decided to get out. I am a layman who like many who got sucked in to this at the wrong time. I am not a seasoned trader.

I exchanged my BTC on bitfinex and withdrawed the 57.550 Euro to my private account.

That was on 26th of August. Nothing has arrived yet. In Bitfinex the transaction is marked as successfull. But this is not correct. I opened in the meanwhile 2 tickets whithout resolution. There was a quick response that somebody will look into it. But thats it. I assumed this is a systematic fraud.

Outlined market. price swings are to be expected, but I’m NOT OK with a swing that is 3 times as vigorous as other markets. Earlier today, ripple plunged from $1+ to $0.4 while in other markets price only drop to $0.9. This is the second time this happen recently (last time were NEO, OMG and ETP)

My decision: I’ve withdraw all my fund off Bitfinex (through xrp) and am leaving the exchange.

I’ve been having an amazing experience with bitfinex, their support is really amazing and care about the users, they have the top high quality assets with the best fees around… I don’t know how can people give 1 star reviews just faking things around anyway to me Bitfinex is the best exchange out there

I don’t understand how people can give Bitfinex 1 star reviews. To me these reviews come from people that have NEVER used the exchange before. Bitfinex has problems, like every other exchange does, but they also offer the best and most liquid market of all, along with very good security protocols and a clean, easy to use platform. The pros far outweigh the cons.

They disabled my account without notice and manually revert my ID verification every time I take new photos of myself and my passport and get myself verified. They keep asking me to post new photos but when I do it they reject it for nonsense reasons. It has become obvious that they are doing it on purpose and they are deliberately trying to delay me from verifying my account there. I made a simple test and also submitted account verification request on poloniex to see if there is anything actually wrong with the way I take my photos. Poloniex accepted my account in 10 minutes but bitfinex is harassing me for 4 days already.

Hello. I would like to describe my latest BitFinex experience.

After requesting withdraw i was emailed by somebody from BitFinex, that they are closing my account in 14 days, and i need to remove my asstets otherwise they will be frozen.
I tried to do it twice. By BitFinex was canceling my withdraw request. I was forced by BitFinex to do it via Digital assets, wich i needed to buy on bitfinex AGAIN after i sold them, transfer on other exchange and sell.
This resulted in loss of 3160 USD.
Just to let You know i did nothing bad in there. I was proposing that i can provide them with any documents they want.

With no anwser…

I’m unsure how people can live with making up lies. Bitfinex had some issues in 2016 (The hack), and in 2018 (Support and verification). Both of these issues were handled relatively quickly and reinforced so that they are now functioning alot better. Support is alot quicker in responding now and they’ve upgraded their security measures and compensated the victims of this hack, who are not to blame.

I’m unsure how people can live with making up lies. Bitfinex had some issues in 2016 (The hack), and in 2018 (Support and verification). Both of these issues were handled relatively quickly and reinforced so that they are now functioning alot better. Support is alot quicker in responding now and they’ve upgraded their security measures and compensated the victims of this hack, who are not to blame.

The trading platform is complex yet intuitive gets updates regularly and keeps getting better and better. High quantity of pairs and the withdraw fees are fairly low.

That on it self is enough for a 4 star review, but what actually got my trust and this 5 star review was the support team. I had a few problems with a withdraw and a FEW HOURS latter i had it solved, just great!

The Interface took me some time to set-up because it offers a lot of customization options but, in the end, it ended up saving me time. All the chart tools also take a bit of time to get used to, but you won’t be able to do your trading without them once you do start using them.

All in all, it’s an advanced exchange with many useful tools, coins, pairs and really good from a liquidity standpoint.

I don’t see why you wouldn’t want to use it!

Removing the minimum equity was an awesome thing, it allowed me (and i’m guessing many others in my situation) to enjoy this great platform. I’ve to say, there seems to be much to learn as there are many tools i’ven’t seen on other exchanges but i feel like it has all I’ll ever need.

Reading the recent reviews makes me wonder who’s paying people to shill on Bitfinex. They are spreading lies, and while Bitfinex has it’s own share of problems, none of them are the ones that these goofies are refering. If you’re going to leave a negative review, atleast make it look plausibly credible.

If you don’t want to lose your hard earned money, don’t invest with these guys. they promise over and over to allow you withdraw your own funds but it never happens. they can never be trusted as i have lost 23000$ worth of btc to this scammers all in the name of investing with them and they really proved to me that they can’t be trusted I’m thankful to malaikarecovery.com he was able to help me claim back all my money from them.

Reading their terms and conditions and seeing all these fake 5 star feedbacks …. and all these real 1 star feedbacks … Its a shit7ty one, but I guess all of them are the same scum. I’ve been reading terms of use and feedbacks and comparisons for more than a week now. Tried few exchanges and traders – they all suck. W.TF is the main idea of all this new hype?

Always read terms and conditions, they not boring as the ones you used to read 10 years ago.

Open your eyes and realize one thing: A company that makes billions cares not about keeping your pizza money. Bitfinex is one of the most honest exchanges when it comes to respecting their traders and their funds, and most of the time they even help people who are just clearly a tad bit special recover their funds when they fall for the most basic of phishing scams. Give credit where credit is due.

I had a problem with a deposit which was the origin of this Review, I have to admit, theres a missing communication part from Bitfinex but on telegram they answer really quick at least and give you some attention, shout out to Ivan on telegram.

our support responded very quickly and hopefully. But the problem with not moving the XDN coins lasts a very long time. Also in April, the coin passed an important update, which unfortunately is not present at Bitfinex. And, if it lasts a few more months, I lose coins, you lose customers and reputation. I have been with you for a long time and Bitfinex is my favorite exchange. Therefore, I would not like everything to end badly. Good luck to you guys, I believe that everything will work out for us!

i want you to deal with my problem! it’s been 10 days since i created a bitcoin withdrawal ticket! you do not translate them! your support is not responding! verification fails! i will be forced to appeal to all possible forums to write about my problem! about how you work badly and badly relate to your customers! i will display the posts about your exchange!
support ticket opened [#736861]
12534993 withdrawal id

I sent money to my new Bitfinex account after opening it to ‘buy bitcoin’. ‘Buy and Sell Bitcoin – Real-Time BTC Price Chart on Bitfinex’ says their site. The problem is you can’t buy Bitcoin on here nor any other crypto, you can only open a trading position in it. So will the $10 deposit fee plus the $25 withdrawl fee be reimbursed to me? $35 down because of false advertising.

I became this successful and rich through the help of mrs Elizabeth an expert trader who has helped me with her masterclass strategy to be profitable in trading and also helped me in recovery my lost funds. Click on my profile to get her email address and her WhatsApp number

Serious and responsible team, who has the most trained personnel to attend any inconvenience you present in the use of its services.

In January 2020, I had a problem accessing my account and with the help of the technical support team in a short time I was able to regain access.

im from iran and almost all top exchanges boycott us because of politic reasons and thats not good for regular peoples and crypto community.but at bitfinex we dont have any problem.even i verify my account and i told everyone to use this exchange.great support,great UI,great facilities.thanks bitfinex

Great exchange!
Fast response to my issues from the support team!
Kindly, friendly and Correct!

I’m trading for almost 2 years on BitFinex platform and probably for a mutch longer time!

My funds have always been safe

Regards to the Engineers, Support team, Moderators!

Keep up the good work!

Stay away from BitFinex, they will freeze your account and never answer your tickets.

If they do after a few weeks/months, they ll ask you bank statements with historic of deposit and withdrawals and notirized letter from officials to prove certain past transactions.

They scam their clients as nobody will ever give them that or will be able to.

This probably why Mcafee is asking the crypto community to boycott them as well in one of his recent tweet (30 june 2018) in addition to the fact that their withdrawals fees are out of this world.

Also, BitFinex has no official business locations and nobody knows where they operate from. This simply should tell you to stay away from this scamming exchange.

Millions USD are frozen and the internet is full of people stories having their funds lost with BitFinex.

Don’t be one of them.

Trying to withdraw ETH for a week now. First it was not getting the withdrawal confirmation email. I get all hit btc emails to my inbox but withdrawal confirmation emails go to junk folder. Once I found the email it asks you to click on the link and take you back to sites login page. Then it won’t let you log in even with the correct login information. Seems to me they don’t want you to withdraw your money from the exchange. Horrible exchange.

Scammers have ruined the forex trading market and this company is one of them. They have deceived many people with their fake promises on high returns. I learnt my lesson the hard way. I only pity people who still consider investing with them. Please try and make your researches, you will definitely come across better and reliable forex trading agencies that would help you yield profit and not ripping off your money. Also, if your money has been ripped-off by these scammers, you can report to a regulated crypto investigative unit who make use of software to get money back (fightingscams at aol dot com). He is a recovery expert and a very professional one at that.

WORST WORST company ever. The socalled mentors are super bad traders copying over super bad trades to your account. Besides the customer service and compliance department is the worst I have ever experienced. They simply ignore you and to not respond. I have never had a worse experience- this is really a bad company. Thanks to Mrs Laura for getting back all my funds from them, check on my headline for her info.

t’s a good experience trading on this platform and making good profits. I have made withdrawals twice and trades still in good position. all thanks to tiffany who successful managed my trade.

+. (1- 7. 1 6). . 2. 4. 1. 1. 0. 6. 2

Make some cool cash

Scammers that what they are,
I will keep saying this ,don’t waste your money here. I was never paid. Thanks to Mr Kimball for her help in getting me back all my money from them. Contact him to get everything back from these scumbags.
Check heading for his info

Have you got yourself involved in a cryptocurrency scam? if yes, you are not alone. I was a victim of a bitcoin exchange scam that cost me all my bitcoins. I was really devastated until I came across a blog that suggested fightingscams at aol dot com an expert that specializes in recovering of fraudulent stolen asset which I did contact. To my surprise, they recovered all my stolen bitcoins.

Moved to Bitfinex from Coinfloor, the difference was night and day. Liquidity and pair count are amongst the best the market has to offer, and it improved my trading results drastically. Only real downside is the platform can be way too complex for novice traders.

n the middle of November I deposited several tokens and alt coins in the Bitfinex exchange. Without even sending me an email ( they only published an information within their exchange ) they delisted several coins giving only 15 days to be able to withdraw them ( as if each person had to check daily what they decide to do, absurd !). Moral of the story, without having been informed, I found myself without my tokens in my wallet, in my opinion a real theft.
I intend to take legal action against Bitfinex and I recommend you not to use an exchange that does not safeguard the assets of its customers.
Christian Grimaccia – Lawyer

Only big issue i’ve found with Bitfinex is, that after so many years, their verification process is still the slowest out of all the exchanges. Appart from that, the platform is really solid, with many tools to help you trade, and you have liquidity on some really backwater tokens, which is nice if you’re not a fan of BTC/ETH. Would recommend.

All your signifcant marginal trade bets you’re gonna loose with this exchange!
Never use marginal trade as BF has algorithms to bet against your open postions until the margin call. Just check XRP from Nov ’20 till Jan’21. That’s how they do it!

On release their mobile app was really bare bones and had a few bugs. They have been working hard on it and now it is probably the best app of any crypto-exchange.

It’s reassuring to know the place i chose to trade in is putting in the work to improve further and further.

Overall satisfied with:

1)The use-friendlisness of the platform
2) the number of stocks available
3) The very small spread (Zero commissions for 1x leverage)
4) The copytrading feature

Minus:
1) Analytics and statistics are limited.
2) Graphs – timeline price only fixed in days / 1M, 3M, 6month, 1 year, 3 years, max without customization

Password stopped working

Keep trying to re-set it, but link doesn’t work, when I hit submit

Can’t log into my portfolio and can’t raise a ticket as I need to log in to do so.

Getting sent round in circles and it’s driving me mad as there is no contact telephone number

My account has been ‘under review’ (frozen) for over 6 weeks. I tried to raise a support query after being told to check every few days for it to sort itself (with no fix). There is no way of actually getting through to anyone who could resolve and the automated responses didn’t give any better answer than to check every ‘few days’. Abysmal service which has caused me to lose out while cryptocurrency value dropped and I couldn’t sell! Steer clear!!!!