The San Francisco-based Kraken is one of the largest Bitcoin exchanges nowadays. It is also considered the largest Bitcoin exchange based on the EUR volume, liquidity as well as the trading of Canadian dollars, US dollars, British pounds and Japanese yen.
What started as an attempt to create a place where people would send and receive Bitcoin in 2011 led to the first Bitcoin exchange which has a trading price and volume displayed in the Bloomberg Terminal. Kraken is also the first exchange which passed a cryptographically verifiable proof-of-reserves audit.
The company has a very good reputation since it was able to remain resilient to major hacks and also was chosen as the platform by the creditors of Mt.Gox received their claims. Kraken was chosen as a reliable partner to help the facilitation of the payments to the creditors. Also, the exchange operates a dark pool which is a private security exchange that allows large financial institutions and wealthy individuals to make anonymous trades.
The exchange has a very basic interface and a detailed documentation option to help the beginners to provide them a bigger knowledge towards more advanced traders. There is also an iOS mobile app that the users can download and access it via multiple devices. The platform’s liquidity is on a very high level which allows for the fast funding of accounts and high trading volumes. The exchange has Proof of Reserves Audits and is the leader in performing cryptographically-verified auditing.
Kraken has cold storage techniques that secure the funds as well as using the PGP/GPG encryption method. Also, there is two-factor authentication, a master key and global settings lock that ensures you a maximized user security.
Kraken is available in the US, Japan, Canada and multiple countries in the European Union. There is also 47 market pairs with 7 base currencies including the Euro, Canadian Dollar and the US Dollar, Japanese Yen and British Pound.
RodneyH - June 19, 2018 @ 18:13
AVOID like the plague. The support barely responds and when it does it just gives generic platitudes then ignores you again.
You can easily use so many other s
sparklebox - October 8, 2018 @ 20:05
Don’t trust these guys. It appears that they left Japan because they would not comply with requests from the Japanese government and now they are refusing to provide basic financial information to the state of New York. Hmmmm. Draw your own conclusions here. They also suddenly changed their withdrawal policy to a maximum of $130,000 per year. And who can forget the total system meltdown earlier this year that lasted for days. They actually sent their team home to take naps instead of working around the clock to fix the meltdown! Their website still suffers fro periodic malfunctions. Customer service also sucks.
Don’t trust these guys. It appears that they left Japan because they would not comply with requests from the Japanese government and now they are refusing to provide basic financial information to the state of New York. Hmmmm. Draw your own con
Christopher Windram - October 8, 2018 @ 20:06
There customer support is excellent they will go out of there way to help you. Problems I’ve had using Kraken were actually with my bank messing up SEPA transfers and not Kraken itself who I have never had an issue with. I find their UI easy to use. They are a well established exchange in it for the long term. I’d rank them alongside Bitstamp as the two most secure and trusted exchanges to trade cryptocurrency.
There customer support is excellent they will go out of there way to help you. Problems I’ve had using Kraken were actually with my bank messing up SEPA transfers and not Kraken itself who I have never had an issue with. I find their UI easy to
GuGu - October 9, 2018 @ 19:34
Kraken is one of the best exchanges out there i have been using them since December 2017,their support is very helpful .Pity they don`t allow USD deposits anymore
Errol - October 9, 2018 @ 19:35
I have been trading on Kraken since the beginning of January 2018 and have not experienced any major issues with their trading platform. I have transferred several thousands in Euros to my Kraken account and have bought a huge quantity of cryptocurrency tokens with no problems at all (I have a Tier 3 verified account). I have not experienced any problems with withdrawing my crypto coins or cash from their platform.
The reason for not giving Kraken 5 stars is because I think some of their crypto withdrawal and deposit fees are ridiculously high such as them charging you a fee of 2 EOS tokens for setting up a EOS deposit wallet address. Apart from that, their trading platform is very good and has many different crypto tokens for you to buy. They also have Euro and USD trading pairs on almost all their coins which is fantastic.
My advice to anyone trading cryptocurrency coins on Kraken is to make sure you activate “Two Factor Authentication” inside you Kraken account for additional security. And only contact Kraken by email (using the email address listed on their website) as they do not have a telephone number. Any telephone numbers showing up in Google claiming to be the telephone number for Kraken are fake.
I have been trading on Kraken since the beginning of January 2018 and have not experienced any major issues with their trading platform. I have transferred several thousands in Euros to my Kraken account and have bought a huge quantity of cryptocurre
Dan - October 21, 2018 @ 00:04
Many Bugs! But great Support!
The Support ist great and always solved all issues.
Thomas Raf - October 21, 2018 @ 00:05
After 2018 they became much faster, before they was disaster I was clicking 20 times to place order. Now I’m always exchanging my bitcoins from mining through Kraken. Money gets to my SEPA account through one or two days. I don’t think that they are bad they are sometimes only slow 🙂
After 2018 they became much faster, before they was disaster I was clicking 20 times to place order. Now I’m always exchanging my bitcoins from mining through Kraken. Money gets to my SEPA account through one or two days. I don’t think th
Harold Hutchings - October 22, 2018 @ 20:02
Kraken made it impossible to get verified to be able to conduct business. Nothing I did was good enough. They tell you to provide a HD photo but their website won’t download a photo bigger than 3MB and no matter how you orient the photo it loads sideways and gets rejected. Instead of addressing your difficulty they just send your another generated email telling you to start over. No support.
Kraken made it impossible to get verified to be able to conduct business. Nothing I did was good enough. They tell you to provide a HD photo but their website won’t download a photo bigger than 3MB and no matter how you orient the photo it load
Nicholas - October 22, 2018 @ 20:03
Lot of improvements since new trading engine, easy to use and reliable. Had to deal with customer service 3 times, slow to respond but helpful.
Keep up the good work!
Kristian Kovacz - November 7, 2018 @ 19:35
Lets clear it: This page is full of bots, to ruin some sites reliability.
Kraken 100% correct, i did my SEPA and Wire transfers with the same charge as they described. 3-5 days later its on my bank account and i went to the cinema.
I always scared from trying out new online crypto exchanges, banks cause of this manipulated bot reviews. Really annoyed about them.
And im living on Balkan, you dont need to be USA, UK or any famous liberal western citizen to got paid.
You can finish the authentication in 2 days.
Lets clear it: This page is full of bots, to ruin some sites reliability.
Kraken 100% correct, i did my SEPA and Wire transfers with the same charge as they described. 3-5 days later its on my bank account and i went to the cinema.
I always scared fr
Dr.Kent - November 7, 2018 @ 19:36
I wired funds following their instructions. They received them, but won’t allow me to access them. They consider the wire two weeks ago “pending.” Their customer service was apologetic, said they would work on it without results. No explanation, no request for information, no solution, just frozen funds sent by domestic wire. I suggest staying way from Kraken.
I wired funds following their instructions. They received them, but won’t allow me to access them. They consider the wire two weeks ago “pending.” Their customer service was apologetic, said they would work on it without results. No
Devra - November 22, 2018 @ 18:01
Amazing product. The customer service is great and my package arrived super quick. Will definitely be ordering from them again!
Taylor - November 22, 2018 @ 23:02
I had an issue with lost package. Customer service was great. Good product.
Matthew - November 29, 2018 @ 20:48
These people have some funds of mine captive for over a month and refuse to answer to my ticket! I’ve sent multiple ones and not even an automated reply! Stay away!
Yennick - December 3, 2018 @ 09:12
Totally utter shitty exchanger, laggy as fuck, you sometime need to place 10 time an order before it work, and guess what, if you open a position like this it may open it like this as much as you try.. and you’ll sometime a good 10 minutes before you get notifiend and you will eventually end up with a load of loosy open positions and lose great deal of money, plus since a while they have disabled advanced orders such as stop loss… use it at your own risk
Totally utter shitty exchanger, laggy as fuck, you sometime need to place 10 time an order before it work, and guess what, if you open a position like this it may open it like this as much as you try.. and you’ll sometime a good 10 minutes befo
Darius - December 3, 2018 @ 14:34
WORST. They hold my withdraw – 60 days. Without reason. Stay away. ALL bed things about this exchange is true.
Idris - December 12, 2018 @ 11:22
Failing company, very bad choices and disgusting customer support…
DanielGreg - December 12, 2018 @ 13:21
ID verification went fast. The service is always good and they keep adding new cryptos. It gives a feeling of safety. I enjoy it.
Mark Payne - December 23, 2018 @ 13:33
Great platform!
Rupert - December 23, 2018 @ 16:34
Good functionality but inadequate responses to problems when busy
JackSteel - January 11, 2019 @ 11:15
Krakenreally shines in the market because they are constantly updating, wether to increase speed or security for their users. This shows that they care about the traders and are happy to invest in order to get a bigger return (And more positive feedback). 2018 you already killed it, keep it up for 2019!
Krakenreally shines in the market because they are constantly updating, wether to increase speed or security for their users. This shows that they care about the traders and are happy to invest in order to get a bigger return (And more positive feedb
Mr.Ben - January 11, 2019 @ 16:17
I deposited BCH Nov 17th, still hasn’t been credited to acc, Good UI but you’ll lose in the long run. There’s large number of significant withdrawals piling up due to issues with banks, I believe most of them get their money back after a significant time (months), there’s a group who don’t though, people who are considered too small to matter, Twitter and Reddit is full of people who have just kissed goodbye to a few thousand $ with little to no recourse, the cases are countless. Add to that a support team who might send an automated response after a month and your better off taking your business to a more trusted exchange who are more transparent and willing to help. I’ll edit and update if change in situation.
I deposited BCH Nov 17th, still hasn’t been credited to acc, Good UI but you’ll lose in the long run. There’s large number of significant withdrawals piling up due to issues with banks, I believe most of them get their money back af
Zaccary - January 24, 2019 @ 10:17
Kraken blocked my account without giving a reason. I passed the verification and used their services for a long time. A few weeks ago, I discovered that my account was blocked, they did not explain the reason and ignore my requests for support It’s terrible, I lost a few thousand dollars.
Kraken blocked my account without giving a reason. I passed the verification and used their services for a long time. A few weeks ago, I discovered that my account was blocked, they did not explain the reason and ignore my requests for support ItR
Gson - January 24, 2019 @ 17:17
This is the worst exchange I’ve ever used, in the first week I’ve lost 500$ and the support doesn’t even answer my tickets!
Jakab - March 13, 2019 @ 09:47
Terrible Customer service!
My 2FA wasnt working and they made it impossible to reset… i couldn’t tell them my transfer records to get access because i couldnt get access!
All they did was send me automated responses… tried for days.
Terrible Customer service!
My 2FA wasnt working and they made it impossible to reset… i couldn’t tell them my transfer records to get access because i couldnt get access!
All they did was send me automated responses… tried for days.
JohnasKloe - March 13, 2019 @ 12:46
If you’re still planning on trading with this brokers then you’re honestly putting yourself on a great risk because you might just end up losing all what you’ve worked for in your entire life. I don’t pray to witness the hard times I went through after trading with this traders they entirely took all I had and left me with nothing I’m thankful recoverybase1atgmaildotcom quickly came to my aid this traders almost wrecked me to the last if not for the sake of recovery base
If you’re still planning on trading with this brokers then you’re honestly putting yourself on a great risk because you might just end up losing all what you’ve worked for in your entire life. I don’t pray to witness the hard times I went thr
Matty - March 13, 2019 @ 15:45
My issue is still pending on why my account was suspended and i’ve done all you asked, yet nothing’s done! How much longer am i going to have to wait?
Nicu - March 22, 2019 @ 08:15
My crypto withdrawals / deposits alway work fast and reliable.
Deposits over SEPA have been credited always the next business day until today.
Setting / editing orders work also reliable and fast since the Server update last year.
Didn’t had any problems yet with Krake, so nothing I can complain about except maybe they did not list IOTA yet?! 🙂
Fully recommendation!
My crypto withdrawals / deposits alway work fast and reliable.
Deposits over SEPA have been credited always the next business day until today.
Setting / editing orders work also reliable and fast since the Server update last year.
Didn’t had an
azwad kazim - March 22, 2019 @ 09:16
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In life you have to take some certain decisions before you get elevated to the next level,i took a risky decision of making mr henry morgan the only person to manage all my binary option accounts and today the good work of his awesome strategy is spe
Kazim - March 30, 2019 @ 10:03
In life you have to take some certain decisions before you get elevated to the next level,i took a risky decision of making mr henry morgan the only person to manage all my binary option accounts and today the good work of his awesome strategy is speaking it self through me,its not a joke when i tell people that i make more money than i have ever made before and i also have a lot to save. it is really interesting and stress free i have helped a lot of people with similar issues online especially funds recovery and trading. the different between the rich and the poor is power of vital information ,kindly get in touch with me via whatsapp +1(323)612-1488.
In life you have to take some certain decisions before you get elevated to the next level,i took a risky decision of making mr henry morgan the only person to manage all my binary option accounts and today the good work of his awesome strategy is spe
Nicholaj - March 30, 2019 @ 17:02
My crypto withdrawals / deposits alway work fast and reliable.
Deposits over SEPA have been credited always the next business day until today.
Setting / editing orders work also reliable and fast since the Server update last year.
Didn’t had any problems yet with Krake, so nothing I can complain about except maybe they did not list IOTA yet?! 🙂
Fully recommendation!
My crypto withdrawals / deposits alway work fast and reliable.
Deposits over SEPA have been credited always the next business day until today.
Setting / editing orders work also reliable and fast since the Server update last year.
Didn’t had an
David Benson - March 30, 2019 @ 22:01
Kraken stole my money . I was kicked out of my account and I requested a new password but my access was declined. This people are wicked . Thanks to Davidkoffman@outlookcom for helps in recovery back my funds .
I’m very happy
For all lost funds contact Davidkoffman@outlookcom
Kraken stole my money . I was kicked out of my account and I requested a new password but my access was declined. This people are wicked . Thanks to Davidkoffman@outlookcom for helps in recovery back my funds .
I’m very happy
For all lost funds con
Paul.m - April 2, 2019 @ 13:52
I would give them 0 stars if possible. I sent them all my personal info over a month ago and still can’t withdraw the money I put into my account. Emailed them twice with no response. It’s an absolute scam and if you deposit money with them you will not be able to get it back. Do not get involved with kraken at all!
I would give them 0 stars if possible. I sent them all my personal info over a month ago and still can’t withdraw the money I put into my account. Emailed them twice with no response. It’s an absolute scam and if you deposit money with them you w
Mike Elmuranie - April 2, 2019 @ 14:51
Kraken is a complete SCAM ! I have a deposit pending with them for 3 weeks now, submitted all the documents they requested SoPoF, my wire IMAD/OMAD numbers, escalated the issue several times, missed out on a lot of opportunities when the market went down. They marked every ticket I opened as “Solved” and they closed it, while my deposit is still on Hold or missing! They either got Hacked during their uodgrade and lost a lot of our deposits and funds or they are using the funds (trading or earning interest) and that’s why they are not releasing them to us. The worst customer service I ever seen in my life. Not having a phone is very convenient for these scammers! I’m talking to an attorney to bring in a Class Action Lawsuit.
Kraken is a complete SCAM ! I have a deposit pending with them for 3 weeks now, submitted all the documents they requested SoPoF, my wire IMAD/OMAD numbers, escalated the issue several times, missed out on a lot of opportunities when the market went
Sartath - April 7, 2019 @ 21:22
Excellent service i ever got compare with other leading exchanges.very polite and efficient staff they have, immediate on time service provided by them.Highly appreciated their service and i am totally satisfied .
PaulJ - April 13, 2019 @ 20:52
I had a great experience with the Kraken Support team, they proactively identified that my bank transfer had incorrect details, and their support team reached out to me before I even had to type out a support request to them.
ST.Paul - April 25, 2019 @ 09:45
powell’s exchange is one of the most decent platform you can use nowadays. It offers so much and you are left satisfied. i Highly recommend
DaniKatsman - April 27, 2019 @ 10:56
Useless exchange nothing special about it. Fees are fees, a handful of cryptos, and MOST IMPORTANTLY: THE WITHDRAWALS NEVER WORK. Okay okay, they work if you are lucky. There is ALWAYS some problems with the withdrawals, you always have to wait days so they start working. Out of 100 times I tried withdrawing, maybe twice it worked without a problem.
Useless exchange nothing special about it. Fees are fees, a handful of cryptos, and MOST IMPORTANTLY: THE WITHDRAWALS NEVER WORK. Okay okay, they work if you are lucky. There is ALWAYS some problems with the withdrawals, you always have to wait days
Patrick Kieym - May 10, 2019 @ 12:09
My opinion of Kraken has changed a lot!
1st case
A bank transfer was made, which could not be accepted. The refund took over 3 weeks and several mails with the support.
2nd case
In an unexplained manner, all my open positions have been liquidated.
Despite a detailed description of the case, I was first tried to be satisfied with standard answers. In the further course it came out that by the refund in case 1 an incorrect calculation came about, which falsely triggered the liquidation. In addition, my account was frozen during the investigation, so that I could not recreate already existing positions.
Unfortunately, Kraken did not agree to compensate me for the damage that was not caused by me. They only offered me to credit a small amount of “trading costs”. In other words, if I continue to trade a lot, I don’t have to pay anything for a certain amount of time, the cap is still gone…
Funnily enough, I recently recommended to friends to go to Kraken. Will definitely change into a WARNING!
My opinion of Kraken has changed a lot!
1st case
A bank transfer was made, which could not be accepted. The refund took over 3 weeks and several mails with the support.
2nd case
In an unexplained manner, all my open positions have been liquidated.
De
Ronnie3 - May 10, 2019 @ 16:11
I have been waiting to deposit money to start trading but it will not allow me to do so until I have been verified. I have been waiting for almost a month so please let me get in so I can start trading, I see the coin going up to all time highs and lows and want to be apart of it. How long will it take to be verified? Please.
Sincerely,
Troubled man.
I have been waiting to deposit money to start trading but it will not allow me to do so until I have been verified. I have been waiting for almost a month so please let me get in so I can start trading, I see the coin going up to all time highs and l
Stefens - June 3, 2019 @ 10:42
It has its flaws but its okey, to celebrate bitcoin trading this crypto giveaway has started, i thought i let you know this
Jardan - June 3, 2019 @ 18:41
Excellent platform. I use since 2017.
businitas - June 9, 2019 @ 15:27
I enjoy the platform. It was great and funny. Lovely People by Kraken. It was a pleasure to me.
Massy - June 9, 2019 @ 22:26
Kraken is unique in offering trading, copying and an interactive social experience in one. There’s a reason they have so many more users than any comparable broker.
I’ve been using them for 7 months and have no issues withdrawing my money from them.
I look forward to continuing to trade with them.
Kraken is unique in offering trading, copying and an interactive social experience in one. There’s a reason they have so many more users than any comparable broker.
I’ve been using them for 7 months and have no issues withdrawing my mone
brian-richard - February 25, 2020 @ 09:18
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lehelhof - February 28, 2020 @ 15:41
I can’t believe how terrible this exchange is. The customer service is awful. Choose another company.
schmitz - February 29, 2020 @ 15:42
Kraken is the greatest BS! I transfered my Bitcoin portfolio to kraken, but couldn’t do much with it because the wouldn’t verify my ID card. I uploaded my picture 3 times and every time they came up with a different fake excuse. The third time they asked me to provide another government issued id card????? I provided high resolution pictures from different angles front and back of my Id card, i don’t have multiple government issued id cards! Who am I, jason Bourne???
Kraken is the greatest BS! I transfered my Bitcoin portfolio to kraken, but couldn’t do much with it because the wouldn’t verify my ID card. I uploaded my picture 3 times and every time they came up with a different fake excuse. The third time th
aleksandr - March 2, 2020 @ 17:45
enormous bullshit
germanrojas - March 4, 2020 @ 14:46
The technical support provided is excellent
dao - March 6, 2020 @ 10:36
thank Kraken Team, I’m very satisfy about your sevice.
abk - March 6, 2020 @ 10:37
I have not tried the site but received excellent attention from the staff, for that reason I give 5 stars.
farshadesmailzade - March 7, 2020 @ 09:48
Excellent support,fast warm answering and care for customer security
thomas512 - March 7, 2020 @ 12:47
The reset of my 2FA setting was user-friendly, very responsive and contained a high level of security awareness.
Thank you.
bonaventurekoffi - March 10, 2020 @ 15:13
Good services, the fatest support i’ve never seen! Good job et let go
hiromiodajima - March 10, 2020 @ 17:14
There are very supportive and response faster. Even I was getting give up they tried to encouraged me to get that issue over.
I can’t thank them enough.
I can keep trade with fun.
ricardoabriceno - March 16, 2020 @ 17:20
It is an excellent platform, easy to use and friendly, thank you Kraken.
mike0153 - March 16, 2020 @ 17:21
Customer service was excellent. Quick and professional.
However flat fees are absolutely killing this platform, they make Kraken unusable.
andreypetrovich - March 18, 2020 @ 09:38
shit!
jimmymueller - March 18, 2020 @ 20:38
Decent exchange with good volumes and coins only bad thing about this place is there withdrawal fees they claim it’s for fast secure withdrawals etc.. but many other exchanges do the exact same service much much much cheaper if they fix that that issue I don’t see why this wouldn’t be one of the best exchanges.
Decent exchange with good volumes and coins only bad thing about this place is there withdrawal fees they claim it’s for fast secure withdrawals etc.. but many other exchanges do the exact same service much much much cheaper if they fix that th
zeniorsv - March 20, 2020 @ 09:56
good, excelent I’m satified…
angelarielmartinez - March 20, 2020 @ 10:36
The service was a little slow, probably becouse i have not the all information. The security oficina my token was always safe. This Is very important.
josefbaumgartner1 - March 20, 2020 @ 21:35
Good crypt trading platform!
marco026 - March 21, 2020 @ 09:56
Totally unregulated, no one knows who is their ceo, no email, no phone, just a draconian helpdesk system that reroutes your messages to some incompetent and useless external company, withdrawals stuck for weeks, lost 6k because of them… i expect to see soon on their behalf some sort of exit scam, don’t store your funds there, beware!!
Totally unregulated, no one knows who is their ceo, no email, no phone, just a draconian helpdesk system that reroutes your messages to some incompetent and useless external company, withdrawals stuck for weeks, lost 6k because of them… i expec
aymanahmed - March 26, 2020 @ 09:29
good servesis
alfredohokuto - March 26, 2020 @ 19:30
I had my acccount hacked on August. As my request to kraken support, my account was disabled to prevent unverified access, and in order to secure my funds (i had a lot of BTC). After multiple checks, they solved my issue, and now i can use my kraken account safely. Thank you to all the kraken team, and particularly to Nelly Marsh.
I had my acccount hacked on August. As my request to kraken support, my account was disabled to prevent unverified access, and in order to secure my funds (i had a lot of BTC). After multiple checks, they solved my issue, and now i can use my kraken
guntursaputra - March 31, 2020 @ 16:28
This is the best In crypto world
lyubomirvelkov - March 31, 2020 @ 19:29
Slow support (these days is good, but this happen rarely) . Make it better! Withdraw problems (Important)! Dellist cryptos without statements and not warring (Very Important for trust). You can do more better, but for now this is not enough. For this, my estimate is 3, from 1 to 5 and expect more in the future. I wish success for everyone 🙂
Slow support (these days is good, but this happen rarely) . Make it better! Withdraw problems (Important)! Dellist cryptos without statements and not warring (Very Important for trust). You can do more better, but for now this is not enough. For this
frankedwardhealyiii32 - April 1, 2020 @ 09:25
I think a chat feature for support would help. good well crafted site. i would recommend to family/friends.
anto - April 1, 2020 @ 19:27
very bad, I had 0.2 eth, they disappeared from the deposit and they did not give me any justification
mohamedali23 - April 7, 2020 @ 09:50
Using Kraken for Siacoin was great but for over three month all siacoin deposits and withdrawals is unavailable since 20 03 2018 so it’s useless. Fix your wallet for siacoin asap.
This is bad for business for a lot of ppl.
Get your engineer’s to fix the issue asap.
Using Kraken for Siacoin was great but for over three month all siacoin deposits and withdrawals is unavailable since 20 03 2018 so it’s useless. Fix your wallet for siacoin asap.
This is bad for business for a lot of ppl.
Get your engineerR
larpren - April 7, 2020 @ 09:51
THIS EXCHANGE IS A TRAP! ONCE YOU GET IN, YOU CAN NEVER GET YOUR TOKENS OUT!!!
kimchangwook - April 10, 2020 @ 07:15
Be Join and get cryptocurrency in kraken.com.
Be happy with kraken.com
nguyenphuhuong - April 10, 2020 @ 07:16
good support
ruthnanewortor - April 13, 2020 @ 18:13
I love the service but it took longer than expected.
bradmclaughlin - April 13, 2020 @ 18:14
You’re aiding in Bitcoiin B2G coins scam of allowing only the founders and insiders to cash out their coins while the rest of us are unable to deposit or trade our coins. Your platform won’t last and it’s only a matter of time before your shut down. No one trusts you and your trading platform will never grow until you begin to do honest business.
You’re aiding in Bitcoiin B2G coins scam of allowing only the founders and insiders to cash out their coins while the rest of us are unable to deposit or trade our coins. Your platform won’t last and it’s only a matter of time befor
btcworld - April 17, 2020 @ 09:04
Please resolve ticket and unlock my account. Ive sent u the documents for verification.
Right now I cant move my 1025 XMR ( 123000 USD ) in my trading account. The price of Monero will get down soon and I will lose money
Thank you
Please resolve ticket and unlock my account. Ive sent u the documents for verification.
Right now I cant move my 1025 XMR ( 123000 USD ) in my trading account. The price of Monero will get down soon and I will lose money
Thank you
justinlui - April 17, 2020 @ 11:05
I deposited 20 btc into Kraken and then found out that they had really low volume for the coins I wanted to trade with. So I tried to transfer the btc to another exchange/address, and then everything just started to freeze up. First I didn’t get email confirmations for transferring funds, then it would say currency operations no allowed. Now I can’t even trade between eth and btw or any other coin. They have completely frozen my account and when I tried to contact customer support, they would ask for 1 KYC document per email, an address proof, then a photo of me, then source of funds. It has been 3 weeks since the issue happened, my funds are still stuck while crypto currencies are dropping everyday. I would not recommend this exchange to anyone. I have used bitfinex and bittrex and kucoin before, all without any problems.
I deposited 20 btc into Kraken and then found out that they had really low volume for the coins I wanted to trade with. So I tried to transfer the btc to another exchange/address, and then everything just started to freeze up. First I didn’t ge
sergey - April 22, 2020 @ 10:29
My account is disabled.
I sent all the documents for KYC a three month ago. Please unlock my account.
allexrichard - April 22, 2020 @ 11:29
Just the best plataform
jodymclaren - April 28, 2020 @ 19:31
Pathetic support. Had a coin that was no longer listed on Kraken. Logged a ticket in December 2017. Get generic response they will look into it. Follow up fortnightly and keep getting response that it will take time to manually transfer the coins. Have resolved I will not be able to have these coins transferred and will never use this exchange again
Pathetic support. Had a coin that was no longer listed on Kraken. Logged a ticket in December 2017. Get generic response they will look into it. Follow up fortnightly and keep getting response that it will take time to manually transfer the coins. Ha
hoangcuongtruong - May 2, 2020 @ 09:54
You got my issue solved almost immediately.
gbotex - May 3, 2020 @ 18:54
Satisfied with Support service!